At a Glance
- Tasks: Guide customers through the service process and manage repair estimates.
- Company: Leading automotive manufacturer in Coventry with a focus on customer satisfaction.
- Benefits: Company car scheme, generous pension contributions, and professional development opportunities.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Full driving license and customer service experience required.
- Other info: Exciting work environment with great career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
An automotive manufacturer in Coventry is seeking an experienced Customer Advisor to join their team. The role includes guiding customers through the service process, estimating repair costs, and managing invoices. The ideal candidate has a full driving license and experience in customer service.
The position offers a rich benefits package including a company car scheme, generous pension contributions, and opportunities for professional development in a dynamic work environment.
Automotive Aftersales Advisor – Service & Upsell Expert in Coventry employer: Stellantis &You
Contact Detail:
Stellantis &You Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Aftersales Advisor – Service & Upsell Expert in Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its services thoroughly. Be ready to discuss how your experience aligns with their needs, especially in customer service and upselling.
✨Tip Number 3
Showcase your skills! If you have any relevant certifications or training, make sure to highlight them during your conversations. This will set you apart as a knowledgeable candidate in the automotive field.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Automotive Aftersales Advisor – Service & Upsell Expert in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant automotive knowledge. We want to see how your skills match the role of an Aftersales Advisor, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the automotive industry and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Driving License: Since a full driving license is a must for this role, make sure to mention it clearly in your application. It’s a small detail that can make a big difference in showing you’re ready to hit the ground running with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at Stellantis &You
✨Know Your Automotive Stuff
Brush up on your knowledge of automotive services and upselling techniques. Be ready to discuss common repair costs and how you would guide customers through the service process. Showing that you understand the ins and outs of the industry will impress the interviewers.
✨Customer Service is Key
Prepare examples from your past experiences where you’ve excelled in customer service. Think about times when you turned a negative situation into a positive one. This role is all about guiding customers, so demonstrating your ability to connect with them is crucial.
✨Practice Your Communication Skills
Since you'll be managing invoices and estimating costs, clear communication is essential. Practice explaining complex information in simple terms. You might even want to role-play with a friend to get comfortable with potential customer interactions.
✨Show Enthusiasm for the Role
Let your passion for the automotive industry shine through. Talk about why you’re excited about this position and how it aligns with your career goals. A genuine interest in the role can set you apart from other candidates.