At a Glance
- Tasks: Lead our aftersales team to enhance workshop efficiency and customer satisfaction.
- Company: Join Stellantis & You, a leading global automotive manufacturer with iconic brands.
- Benefits: Enjoy a competitive salary, company car scheme, and extensive employee benefits.
- Other info: We value diversity and are committed to equal opportunities for all.
- Why this job: Be part of a dynamic team and develop your skills in a supportive environment.
- Qualifications: Experience in a dealership or automotive setting is essential.
The predicted salary is between 30000 - 40000 £ per year.
Aftersales Supervisor based at our Brentford Dealership: Transport Avenue, Brentford, TW8 9HF.
A full valid UK driving licence is required for this role.
About Us
Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people, offering an industry leading benefits package alongside our competitive basic salary and performance bonus.
Additional Benefits
- Company Car Scheme: Access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included.
- Company Discounts: Exclusive discounts on new cars and a range of aftersales services.
- Pension: Generous employer pension contribution of up to 7%.
- Annual Holiday: Start with 22 days of annual leave, increasing to 26 with continued service, in addition to bank holidays.
- Single Private Medical.
- Reward Gateway: Access to a comprehensive discount portal with over 500 incredible deals.
- Family-Friendly Policies: Enhanced maternity, paternity, and adoption leave provisions.
- Employee Assistance Programme: Access to counselling, practical information, and digital resources.
- Occupational Health: Commitment to promoting and maintaining the highest degree of well-being for our employees.
- Personal Accident Insurance: Worldwide personal accident cover as part of our employee benefits package.
- Training Opportunities: Access to a range of training initiatives and e-learning resources.
- Shared Incentive Plan: Opportunity to invest in the Stellantis Group.
- Health Cash Plan: Insurance policy allowing members to claim a percentage of their daily health expenses.
- Paid sick leave upon completion of Probationary period.
Role Overview:
This is a great opportunity for you to become a key member of our aftersales team. As an Aftersales Supervisor, you will drive performance of the workshop technician team to maximise efficiency, sold hours and a first time fix. We believe in developing YOU, providing a supportive and engaging place to work and offering training opportunities that keep you up to date with all the latest technologies.
Role description:
- Manage the flow of work, optimising the skills and resource available.
- Ensure optimum repair quality on every job.
- Adopt new digital systems and processes as part of our digitalisation strategy.
- Develop the skills, training and career progression of team members.
- Manage the flow and stock of parts required within the workshop.
- Communicate across the department on the progress of work.
- Optimise operational processes within the Customer Journey.
- Ensure Compliance with group financial processes, DVSA MOT and relevant Health & Safety regulations.
Let’s Work together:
We are looking for an Aftersales professional with a passion for providing excellent customer service and developing a team that delivers commercial success! To succeed in the role you must have previous experience working in a dealership/automotive environment.
Stellantis is proud to be an equal opportunity employer, committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity.
Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Aftersales Supervisor in Brentford employer: Stellantis &You
Join our dynamic team as a Vehicle Technician, where you'll not only service and repair vehicles but also enjoy a supportive work culture that prioritises employee growth through regular training and development opportunities. With benefits like a company car scheme, generous holiday allowance, and access to over 500 discount deals, we ensure our employees feel valued and rewarded in a safe and clean working environment. Located in a vibrant area, we foster a family-friendly atmosphere that encourages work-life balance and well-being.
