Workshop Controller - Lead Tech Team & Service Excellence
Workshop Controller - Lead Tech Team & Service Excellence

Workshop Controller - Lead Tech Team & Service Excellence

Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a tech team, drive workshop performance, and enhance customer service.
  • Company: Join Stellantis &You UK, a leader in the automotive industry.
  • Benefits: Enjoy a company car scheme, generous annual leave, and a comprehensive benefits package.
  • Other info: Dynamic work environment with opportunities for personal and professional growth.
  • Why this job: Make a real impact by leading a passionate team and delivering exceptional service.
  • Qualifications: Experience in a busy dealership and a strong commitment to teamwork.

The predicted salary is between 30000 - 40000 £ per year.

Stellantis &You UK is looking for a Workshop Controller for their Romford dealership. The role involves driving workshop performance, enhancing customer service, and leading the technician team.

Candidates should have prior experience in a busy dealership, a passion for teamwork, and a commitment to delivering exceptional customer service.

This position offers a comprehensive benefits package, including a company car scheme and generous annual leave.

Workshop Controller - Lead Tech Team & Service Excellence employer: Stellantis &You UK

Stellantis &You UK is an excellent employer, offering a dynamic work environment at our Romford dealership where teamwork and service excellence are at the forefront. With a comprehensive benefits package that includes a company car scheme and generous annual leave, we prioritise employee well-being and growth, ensuring that our Workshop Controller can thrive in their role while making a meaningful impact on customer satisfaction.
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Contact Detail:

Stellantis &You UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Workshop Controller - Lead Tech Team & Service Excellence

✨Tip Number 1

Network like a pro! Reach out to your connections in the automotive industry, especially those who work at Stellantis &You. A friendly chat can sometimes lead to insider info about job openings or even a referral.

✨Tip Number 2

Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meet-up, be ready to discuss your experience in busy dealerships and how you've driven performance in previous roles.

✨Tip Number 3

Prepare for the interview! Research Stellantis &You's values and think about how your passion for teamwork and customer service aligns with their mission. We want you to shine when it comes to showcasing your fit for the Workshop Controller role.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.

We think you need these skills to ace Workshop Controller - Lead Tech Team & Service Excellence

Workshop Performance Management
Customer Service Excellence
Team Leadership
Experience in a Busy Dealership
Passion for Teamwork
Commitment to Customer Satisfaction
Technical Knowledge of Automotive Services
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Teamwork: When writing your application, make sure to highlight your love for teamwork. We want to see how you’ve collaborated with others in busy environments, especially in a dealership setting.

Emphasise Customer Service Skills: Since this role is all about enhancing customer service, don’t hold back on sharing examples of how you've gone above and beyond for customers in the past. We’re looking for those standout moments!

Detail Your Experience: Be specific about your previous experience in a busy dealership. We want to know what roles you’ve held, the challenges you faced, and how you contributed to workshop performance.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Stellantis &You UK

✨Know Your Stuff

Make sure you brush up on your knowledge of workshop performance metrics and customer service strategies. Be ready to discuss how you've driven success in previous roles, especially in busy dealership environments.

✨Show Your Team Spirit

Since teamwork is key for this role, think of examples where you've successfully led a team or collaborated with others. Highlight your leadership style and how you motivate technicians to achieve service excellence.

✨Customer Service Focus

Prepare to share specific instances where you've gone above and beyond for customers. Stellantis &You UK values exceptional service, so demonstrate your commitment to enhancing the customer experience.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their goals for the workshop or how they measure success in customer satisfaction. This shows you're genuinely invested in the position.

Workshop Controller - Lead Tech Team & Service Excellence
Stellantis &You UK

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