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For Companies At a Glance
- Tasks: Help customers find their perfect used car and provide expert advice.
- Company: Join Stellantis &You, a leading name in the automotive industry.
- Benefits: Enjoy a company car, discounts, pension contributions, and wellness support.
- Why this job: Be part of a dynamic team that values customer satisfaction and personal growth.
- Qualifications: A full valid UK driving licence is essential for this role.
- Other info: Stellantis promotes diversity and offers equal opportunities for all applicants.
The predicted salary is between 24000 - 36000 £ per year.
This role is based at our Leicester Central Dealership: 91 Abbey Ln, Leicester LE4 5QU, United Kingdom
- A competitive and rewarding commission structure OTE 60k
- A full valid UK driving licence is required for this role.
About Us
Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and commission structure.
Additional Benefits
- Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!
- Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres.
- Pension: Benefit from a generous employer pension contribution of up to 7%.
- Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays.
- Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly.
- Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions.
- Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources.
- Occupational Health: We\\\’re committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees.
- Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package.
- Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development.
- Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan.
- Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage.
- Paid sick leave upon completion of Probationary period.
Role Overview
This is a great opportunity for you to become a key member of our dealership team.
An exciting new opportunity has come up here at our Leicester Central dealership as we’re on the lookout for a Used Car Sales Advisor to join our dynamic team.
It is the perfect opportunity for a talented and enthusiastic individual to advance their career in a premium manufacturer owed environment. As a sales advisor, you will be responsible for cultivating strong relationships with customers and serving as their primary point of contact.
Responsibilities
- Collect customer and market data to gain insights into customer needs.
- Address customer queries promptly and adeptly resolve any objections they may have.
- Offer customers precise and comprehensive quotations, along with accurate cost calculations.
- Showcase supplementary services, including financing options, insurance, accessories, and service plans.
- Engage in negotiations to establish mutually beneficial terms of sale and agreements.
Let’s Work together
Don’t worry if you haven’t worked with our brands before, we will give you full product training at our Performance Academy and a bespoke Stellantis &You induction. If you’ve not got automotive experience, provided you’ve got great communication skills and a determination to hit targets we’d love to hear from you.
Equality and Recruitment
Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community.
Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
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Used Car Sales Advisor employer: Stellantis &You UK
Contact Detail:
Stellantis &You UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Used Car Sales Advisor
✨Tip Number 1
Familiarise yourself with the latest trends in the used car market. Understanding what customers are looking for and being able to discuss popular models or features can set you apart during interviews.
✨Tip Number 2
Practice your negotiation skills. Since this role involves engaging in negotiations, being able to demonstrate your ability to reach mutually beneficial agreements will be crucial in impressing the hiring team.
✨Tip Number 3
Prepare to discuss how you would handle customer objections. Think of examples from your past experiences where you successfully resolved customer queries, as this will show your problem-solving abilities.
✨Tip Number 4
Show enthusiasm for the automotive industry. Being passionate about cars and customer service can make a significant difference in how you present yourself, so let that shine through in your conversations.
We think you need these skills to ace Used Car Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Used Car Sales Advisor position. Tailor your application to highlight relevant experience and skills.
Highlight Customer Service Skills: Since the role involves addressing customer queries and resolving objections, emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've successfully handled customer interactions in the past.
Showcase Negotiation Experience: The job requires engaging in negotiations. Include any relevant experience you have in sales or negotiation, detailing how you achieved mutually beneficial outcomes in previous roles.
Proofread Your Application: Before submitting your application, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in a sales role.
How to prepare for a job interview at Stellantis &You UK
✨Know Your Product
Familiarise yourself with the range of used cars available at Stellantis &You UK. Understand their features, benefits, and pricing. This knowledge will help you answer customer queries confidently and showcase your expertise during the interview.
✨Practice Active Listening
Demonstrate your ability to listen to customer needs by practising active listening techniques. During the interview, show that you can summarise what others say and respond thoughtfully, which is crucial for addressing objections and building rapport.
✨Prepare for Role-Play Scenarios
Be ready for potential role-play scenarios where you may need to negotiate terms or handle customer objections. Practising these situations beforehand will help you feel more comfortable and showcase your sales skills effectively.
✨Highlight Your Customer Service Skills
Emphasise your experience in customer service and how it relates to the role of a Used Car Sales Advisor. Share specific examples of how you've successfully resolved customer issues or enhanced their experience, as this will demonstrate your suitability for the position.
