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For Companies At a Glance
- Tasks: Be the vital link between customers and technicians, guiding them through their journey.
- Company: Join a leading automotive company in Sheffield with a strong focus on customer service.
- Benefits: Enjoy an attractive benefits package, including company car schemes and generous annual leave.
- Why this job: Make a real difference in customer experiences while working in a dynamic automotive environment.
- Qualifications: Experience in customer service with excellent communication skills is essential.
- Other info: Opportunity for growth within a supportive and innovative team.
The predicted salary is between 36000 - 60000 £ per year.
A leading automotive company in Sheffield is looking for a Senior Customer Advisor to join their Aftersales team. In this role, you will be the key link between customers and technicians, guiding them through the Stellantis &You customer journey.
Responsibilities include:
- Communicating with customers
- Proposing additional services
- Preparing invoices
The ideal candidate is experienced with excellent communication skills and a passion for customer service. This position offers an attractive benefits package including company car schemes and annual leave.
Senior Automotive Customer Advisor – Sheffield employer: Stellantis &You UK
Contact Detail:
Stellantis &You UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Automotive Customer Advisor – Sheffield
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and automotive knowledge. We want to show off our skills and passion, so let’s nail those responses!
✨Tip Number 3
Dress to impress! First impressions matter, especially in customer-facing roles. Let’s make sure we look sharp and professional when we walk into that interview.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Senior Automotive Customer Advisor – Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant automotive knowledge. We want to see how your skills align with the role of Senior Customer Advisor, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can enhance the Stellantis &You customer journey. We love seeing genuine enthusiasm for the role!
Show Off Your Communication Skills: Since this role involves a lot of communication with customers and technicians, make sure your application reflects your excellent communication skills. Whether it’s through clear writing or examples of past interactions, we want to see how you connect with people.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Stellantis &You UK
✨Know Your Automotive Stuff
Make sure you brush up on your automotive knowledge, especially about Stellantis & You. Familiarise yourself with their services and products so you can confidently discuss how you can enhance the customer journey.
✨Show Off Your Communication Skills
Since this role is all about connecting with customers, practice articulating your thoughts clearly. Consider role-playing common customer scenarios with a friend to demonstrate your ability to handle inquiries and propose additional services.
✨Prepare for Common Questions
Think about questions they might ask regarding your experience in customer service and how you’ve handled difficult situations. Prepare specific examples that showcase your problem-solving skills and passion for helping customers.
✨Dress the Part
First impressions matter! Dress smartly and professionally for the interview. It shows that you respect the opportunity and are serious about joining their team.
