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- Tasks: Join us as an Apprentice Customer Advisor and deliver top-notch customer service in the automotive industry.
- Company: Stellantis &You, a forward-thinking company committed to equal opportunities.
- Benefits: Enjoy a fixed-term contract, specialised training, employee perks, and a supportive work environment.
- Other info: Access to exclusive training and growth opportunities in a dynamic team.
- Why this job: Kickstart your career with hands-on experience and make a real impact in customer service.
- Qualifications: GCSEs Grade C/4 in Maths and English or equivalent; passion and communication skills are key.
The predicted salary is between 800 - 1400 £ per month.
This program offers a unique opportunity for individuals to pursue a customer service apprenticeship whilst earning a salary by gaining hands‑on experience in the automotive industry as a Customer Advisor.
As a Stellantis &You Apprentice, you will develop the ability to interpret customer and business needs using technology and resources to deliver first‑class customer service. This program aims to provide a comprehensive understanding of the aftersales business which will provide you with a strong foundation to make informed decisions, manage our customers and contribute to the overall growth and success of our organisation.
Are you the ONE?
You should have a minimum of GCSEs Grade C/4 including Maths and English or equivalent. In Scotland, applicants must have or be predicted to achieve National 4 or above in English and Maths and either a Science or Technical subject. Standard Grades 1-4 and Intermediates are also accepted.
You are a self‑motivated, passionate, innovative individual. You have excellent communication skills and are able to build strong, collaborative, working relationships with employees and teams across the organisation and at all levels. You are organised and are good at absorbing information and analysing problems, above all with a creative mindset.
The Benefits
Here at Stellantis &You, our benefits are so much more than just a salary. Are you ready, from day one you will have access to:
- 2-year fixed term contract
- Training at our dedicated Academy
- Specialised training sessions with our in house trainer
- Employee Car Scheme
- Employee Share Scheme
- Money savings at large retailers through the Reward Gateway
Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Service Personnel and their families are therefore encouraged to apply. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Apprentice Customer Advisor in Sheffield employer: Stellantis &You UK
Contact Detail:
Stellantis &You UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Customer Advisor in Sheffield
✨Tip Number 1
Get to know the company! Research Stellantis &You and understand their values, products, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Customer Advisor Apprentice, you'll need to connect with customers and colleagues alike. Role-play common scenarios with friends or family to build your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider tips and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Stellantis &You family. Don’t miss out on this opportunity!
We think you need these skills to ace Apprentice Customer Advisor in Sheffield
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for customer service! In your application, share why you’re excited about this apprenticeship and how it aligns with your career goals. A little passion goes a long way!
Tailor Your CV: Make sure your CV is tailored to the role. Highlight any relevant experience or skills that match what we’re looking for in a Customer Advisor. This shows us you’ve done your homework and are genuinely interested.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your strengths and how they relate to the job. Keep it concise but engaging – we want to know what makes you the perfect fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Stellantis &You UK
✨Know Your Stuff
Before the interview, make sure you understand Stellantis &You and what they do. Familiarise yourself with their customer service approach and the automotive industry. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Communication Skills
As a Customer Advisor Apprentice, communication is key. Practice articulating your thoughts clearly and concisely. You might want to prepare examples of how you've successfully communicated in past experiences, whether in school projects or part-time jobs.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to analyse a problem and come up with a creative solution. Be ready to share these examples during the interview, as it shows your ability to think on your feet and handle customer queries effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you. Consider asking about the training process or what a typical day looks like for an Apprentice Customer Advisor.