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- Tasks: Create seamless processes and ensure customer satisfaction in the automotive sector.
- Company: Leading automotive company in Sheffield with a strong reputation.
- Benefits: Competitive OTE of up to £33k and bonus opportunities.
- Why this job: Join a dynamic team and make a real difference in customer experience.
- Qualifications: Excellent automotive knowledge, customer service skills, and a valid UK driving licence.
- Other info: Great opportunity for career growth in a thriving industry.
The predicted salary is between 26400 - 39600 £ per year.
A leading automotive company in Sheffield is seeking an experienced Aftersales Advisor. The role involves creating seamless processes between parts and admin, monitoring parts stock, and ensuring customer satisfaction through effective communication with technicians.
The ideal candidate will have excellent automotive knowledge and customer service skills. A valid UK driving licence is required for this position, combined with a competitive bonus OTE of up to £33.3k.
Aftersales Advisor (Automotive) – OTE up to £33k in Sheffield employer: Stellantis &You UK
Contact Detail:
Stellantis &You UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Advisor (Automotive) – OTE up to £33k in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for an Aftersales Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your automotive knowledge. Make sure you can discuss common parts issues and customer service scenarios confidently. We want you to shine when it comes to showcasing your expertise!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with technicians and customers, being able to convey information clearly is key. Try role-playing with a friend to get comfortable with potential questions.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Aftersales Advisor (Automotive) – OTE up to £33k in Sheffield
Some tips for your application 🫡
Show Off Your Automotive Knowledge: Make sure to highlight your experience and knowledge in the automotive industry. We want to see how you can bring that expertise to the role of Aftersales Advisor, so don’t hold back!
Customer Service is Key: Since this role is all about ensuring customer satisfaction, share examples of how you've excelled in customer service before. We love seeing candidates who can communicate effectively and build strong relationships.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your skills align with the responsibilities listed in the job description. It shows us you’re genuinely interested in joining our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Stellantis &You UK
✨Know Your Automotive Stuff
Brush up on your automotive knowledge before the interview. Be ready to discuss common parts, their functions, and any recent trends in the industry. This will show that you’re not just a people person but also someone who understands the technical side of things.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about specific situations where you resolved issues or improved customer satisfaction. This will demonstrate your commitment to providing excellent service.
✨Communicate Effectively
Since the role involves liaising between parts and admin, practice clear and concise communication. You might be asked how you would handle a situation with a technician or a customer, so think through your responses to highlight your communication skills.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving abilities. For instance, how would you manage a stock shortage or a dissatisfied customer? Prepare to think on your feet and showcase your ability to maintain customer satisfaction under pressure.
