At a Glance
- Tasks: Lead our aftersales team to enhance workshop efficiency and customer satisfaction.
- Company: Join Stellantis &You, a leading global automotive manufacturer with iconic brands.
- Benefits: Enjoy a competitive salary, company car scheme, and generous holiday allowance.
- Other info: Access training opportunities and enjoy a supportive workplace culture.
- Why this job: Be part of a dynamic team and drive your career in the automotive industry.
- Qualifications: Experience in a dealership or automotive environment is essential.
The predicted salary is between 30000 - 40000 £ per year.
Based at our Nottingham Dealership: 375-381 Mansfield Rd, Carrington, Nottingham NG5 2DA. A full valid UK driving licence is required for this role.
About Us
Stellantis & You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and performance bonus.
Additional Benefits
- Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!
- Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres.
- Pension: Benefit from a generous employer pension contribution of up to 7%.
- Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays.
- Single Private Medical Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly.
- Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions.
- Employee Assistance Programme: Prioritise your wellbeing with access to counselling, practical information, and digital resources.
- Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis & You UK employees.
- Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package.
- Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development.
- Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan.
- Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage.
- Paid sick leave upon completion of Probationary period.
Role Overview
This is a great opportunity for you to become a key member of our aftersales team. An exciting new opportunity has come up here at Nottingham as we’re on the lookout for an Aftersales Supervisor to join our dynamic team. As an Aftersales Supervisor you will drive performance of the workshop technician team to maximise efficiency, sold hours and a first time fix. We believe in developing YOU, providing a supportive and engaging place to work and offering training opportunities that keep you up to date with all the latest technologies.
- Manage the flow of work, optimising the skills and resource available.
- Ensure optimum repair quality on every job.
- Adopt new digital systems and processes as part of our digitalisation strategy.
- Develop the skills, training and career progression of team members.
- Manage the flow and stock of parts required within the workshop.
- Communicate across the department on the progress of work.
- Optimise operational processes within the Customer Journey, such as Vehicle Health Checks.
- Ensure Compliance with group financial processes, DVSA MOT and relevant Health & Safety regulations.
Let’s Work together: We are looking for an Aftersales professional with a passion for providing excellent customer service and developing a team that delivers commercial success! To succeed in the role you must have previous experience working in a dealership/automotive environment.
Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Aftersales Supervisor in Nottingham employer: Stellantis &You UK
Stellantis &You is an exceptional employer located in Nottingham, offering a vibrant work culture that prioritises individual growth and well-being. With an industry-leading benefits package, including a generous pension contribution, extensive training opportunities, and family-friendly policies, we are dedicated to fostering a supportive environment where employees can thrive and develop their careers in the automotive sector.
StudySmarter Expert Advice🤫
We think this is how you could land Aftersales Supervisor in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about openings at Stellantis &You. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching Stellantis &You and its brands. Knowing our values and what we stand for will help you shine during the interview. Plus, it shows you’re genuinely interested in being part of our team!
✨Tip Number 3
Practice common interview questions related to aftersales and team management. Think about your past experiences and how they relate to the role of Aftersales Supervisor. We love hearing about real-life examples!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings there, so keep checking back!
We think you need these skills to ace Aftersales Supervisor in Nottingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the automotive industry shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about the role of Aftersales Supervisor and how you can contribute to our team.
Tailor Your CV:Make sure your CV is tailored to the Aftersales Supervisor position. Highlight relevant experience in the dealership or automotive environment, and don’t forget to mention any specific skills that align with our needs, like managing teams or optimising processes.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and avoid jargon unless it’s relevant to the role. Remember, clarity is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Stellantis &You UK
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry, especially regarding aftersales processes. Familiarise yourself with Stellantis' brands and their unique selling points, as this will show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Aftersales Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated them and improved performance. This will demonstrate your capability to drive results.
✨Understand the Customer Journey
Be ready to discuss how you would optimise the customer journey in the workshop. Think about ways to enhance vehicle health checks and improve communication across departments. This shows that you’re not just focused on the technical side but also on customer satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the dealership's goals, team dynamics, and digitalisation strategies. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values.
