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For Companies At a Glance
- Tasks: Be the go-to person for customers, guiding them through the service process.
- Company: Leading automotive dealership in Newport with a focus on premium brands.
- Benefits: Competitive bonus, employee benefits, and opportunities for professional growth.
- Why this job: Join a dynamic team and enhance customer experiences in the automotive industry.
- Qualifications: Strong communication skills, adaptability to digital systems, and a valid UK driving licence.
- Other info: Promotes well-being and offers a supportive work environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading automotive dealership in Newport is seeking a Customer Advisor to join their Aftersales team. This role involves being the key link between customers and technicians, guiding each customer through the service process.
The ideal candidate will have:
- Strong communication skills
- An ability to adapt to new digital systems
- A valid UK driving licence
The position offers a competitive bonus and a range of employee benefits, promoting both professional development and well-being.
Automotive Customer Advisor – Premium Brand & Benefits in Newport employer: Stellantis &You UK
Contact Detail:
Stellantis &You UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Customer Advisor – Premium Brand & Benefits in Newport
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at the dealership you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and technical knowledge. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your adaptability! Be ready to discuss how you've successfully navigated new digital systems in the past. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Automotive Customer Advisor – Premium Brand & Benefits in Newport
Some tips for your application 🫡
Show Off Your Communication Skills: As a Customer Advisor, you'll be the bridge between customers and technicians. Make sure your application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively guide customers through the service process.
Adaptability is Key: We’re looking for someone who can easily adapt to new digital systems. In your application, mention any experience you have with technology or learning new software. This will show us that you’re ready to tackle the challenges of the role head-on!
Don’t Forget the Details: Make sure to include your valid UK driving licence in your application. It’s a must-have for this role, so don’t let it slip through the cracks! Double-check your application for any other important details that might make you stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Stellantis &You UK
✨Know the Brand Inside Out
Before your interview, make sure you research the premium brand you'll be representing. Understand their values, latest models, and any unique selling points. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Advisor, strong communication is key. Prepare examples from your past experiences where you've successfully communicated with customers or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Familiarise Yourself with Digital Systems
Since the role involves adapting to new digital systems, brush up on any relevant software or tools commonly used in automotive aftersales. If possible, mention any experience you have with similar systems to demonstrate your adaptability and tech-savviness.
✨Highlight Your Customer-Centric Approach
Think of specific instances where you've gone above and beyond for a customer. In your interview, share these stories to illustrate your commitment to customer satisfaction. This will resonate well with the dealership's focus on providing excellent service.
