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- Tasks: Process customer orders and complaints while promoting service initiatives.
- Company: Premier automotive company with a focus on customer satisfaction.
- Benefits: Robust benefits package, including company car options and health coverage.
- Why this job: Join a dynamic team and enhance customer experiences in the automotive industry.
- Qualifications: Experience in automotive parts and strong communication skills.
- Other info: Exciting opportunity for career growth in a thriving dealership.
The predicted salary is between 30000 - 42000 £ per year.
A premier automotive company is looking for a Customer Relations Coordinator based in their Manchester dealership. The role involves processing customer orders and complaints, promoting service initiatives, and ensuring customer service standards are met.
The ideal candidate should have experience in a parts role within automotive networks and possess strong communication and analytical skills.
This position offers a robust benefits package, including company car options and health coverage.
Automotive Parts Customer Relations Specialist in Manchester employer: Stellantis &You UK
Contact Detail:
Stellantis &You UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Parts Customer Relations Specialist in Manchester
✨Tip Number 1
Network like a pro! Reach out to folks in the automotive industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've turned a complaint into a positive experience. We want to see how you handle tricky situations!
✨Tip Number 3
Show off your analytical skills! Be ready to discuss how you've used data to improve customer satisfaction or streamline processes in your previous roles. Numbers speak volumes!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Automotive Parts Customer Relations Specialist in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the automotive parts sector. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Relations Coordinator role. We love seeing enthusiasm and a genuine interest in our company, so let your personality come through.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your strong communication skills. Clear, concise, and friendly language will go a long way in making a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at Stellantis &You UK
✨Know Your Automotive Parts
Brush up on your knowledge of automotive parts and their functions. Being able to discuss specific parts and how they relate to customer needs will show that you’re not just familiar with the industry, but that you’re genuinely passionate about it.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with customers in the past. Think about times when you resolved complaints or promoted services successfully. This will demonstrate your ability to handle customer relations with ease.
✨Understand Customer Service Standards
Familiarise yourself with the customer service standards expected in the automotive industry. Be ready to discuss how you would ensure these standards are met and even exceeded in your role as a Customer Relations Coordinator.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and the company. You might ask about their service initiatives or how they measure customer satisfaction, which can also give you insight into their operations.
