At a Glance
- Tasks: Guide customers through their service journey and ensure top-notch satisfaction.
- Company: Leading automotive dealership in Maidstone with a focus on customer care.
- Benefits: Competitive bonus, array of benefits, and a supportive work environment.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Clear communication skills, valid UK driving licence, and a passion for service.
- Other info: Great opportunity for career growth in the automotive industry.
The predicted salary is between 30000 - 42000 Β£ per year.
A leading automotive dealership in Maidstone is searching for a Customer Advisor to serve as a liaison between customers and technicians. This role involves guiding customers through our service journey, selling service plans, and ensuring customer satisfaction.
Candidates should have clear communication skills, a valid UK driving licence, and a passion for customer service. This position offers a competitive bonus and an array of benefits.
Automotive Service & Customer Advisor in Maidstone employer: Stellantis &You UK
Contact Detail:
Stellantis &You UK Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Automotive Service & Customer Advisor in Maidstone
β¨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances in the automotive industry. You never know who might have a lead on that perfect Customer Advisor role.
β¨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain why you're the best fit for the role. Highlight your communication skills and passion for customer service.
β¨Tip Number 3
Donβt just apply and wait! Follow up on your applications. A quick email or call can show your enthusiasm and keep you on their radar. We love seeing candidates who take initiative!
β¨Tip Number 4
Check out our website for openings! We regularly update our listings, and applying directly through us can give you an edge. Plus, itβs super easy to navigate!
We think you need these skills to ace Automotive Service & Customer Advisor in Maidstone
Some tips for your application π«‘
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping customers. Share examples of how you've gone the extra mile to ensure customer satisfaction in previous roles.
Highlight Relevant Experience: Make sure to mention any experience you have in the automotive industry or customer service. We want to know how your background makes you a great fit for this role!
Be Clear and Concise: Use straightforward language and keep your application focused. We appreciate clarity, so avoid jargon and get straight to the point about why youβre the right person for the job.
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for the position.
How to prepare for a job interview at Stellantis &You UK
β¨Know the Automotive Industry
Familiarise yourself with the latest trends and technologies in the automotive sector. This will not only show your passion for the industry but also help you engage in meaningful conversations during the interview.
β¨Master Your Communication Skills
As a Customer Advisor, clear communication is key. Practice articulating your thoughts clearly and confidently. Consider role-playing common customer scenarios to demonstrate your ability to handle inquiries and resolve issues effectively.
β¨Showcase Your Customer Service Passion
Prepare examples from your past experiences where you went above and beyond for customers. Highlighting your dedication to customer satisfaction will resonate well with the interviewers and align with their expectations for the role.
β¨Understand the Service Journey
Research the typical service journey at automotive dealerships. Be ready to discuss how you would guide customers through this process, ensuring they feel supported and informed every step of the way.