Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and maximise workshop efficiency.
- Company: Join Stellantis &You, a leading global automotive manufacturer with iconic brands.
- Benefits: Enjoy a competitive salary, company car scheme, and generous holiday allowance.
- Other info: Access extensive training opportunities and a supportive workplace culture.
- Why this job: Make a real impact in a fast-paced environment while developing your career.
- Qualifications: Experience in a busy dealership and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Workshop Controller based at our Romford Dealership: 134 London Rd, Romford RM7 9QU, United Kingdom. Manufacturer owned dealership opportunity.
About Us: Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and performance bonus.
Additional Benefits:
- Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!
- Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres.
- Pension: Benefit from a generous employer pension contribution of up to 7%.
- Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays.
- Single Private Medical Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly.
- Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions.
- Employee Assistance Programme: Prioritise your wellbeing with access to counselling, practical information, and digital resources.
- Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees.
- Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package.
- Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development.
- Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan.
- Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage.
- Paid sick leave upon completion of Probationary period.
An exciting new opportunity has come up here at our Romford dealership. This is a great opportunity for you to become a key member of our dealership team. As Workshop Controller you will engage your team to deliver the required commercial result and exceptional customer service.
A Workshop Controller will also:
- Drive performance of the workshop technician team to maximise efficiency, sold hours and first time fix.
- Lead the behaviour of the Customer facing team to maximise upsell whilst maintaining exceptional customer service.
- Adopt new digital systems and processes as part of our digitalisation strategy.
- Develop the skills, knowledge and career progression of team members.
- Optimise operational processes within the Customer Journey, such as Vehicle Health Checks.
- Ensure Compliance with group financial processes, DVSA MOT and relevant Health & Safety regulations.
- Make an impact across the department and whole dealership.
We are looking for an Aftersales professional with a passion for providing excellent customer service and developing a team that delivers commercial success! To excel in this role you need to have previous experience working in a busy dealership environment.
Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community.
Workshop Controller in London employer: Stellantis &You UK
Contact Detail:
Stellantis &You UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller in London
✨Tip Number 1
Get to know the dealership! Before your interview, do a bit of research on Stellantis &You and their brands. This shows you're genuinely interested and helps you tailor your answers to what they value.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your past experiences align with the Workshop Controller role and be ready to share specific examples.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and showing that you care about your appearance reflects well on your commitment to the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Workshop Controller in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Workshop Controller role. Highlight your previous dealership experience and any achievements that showcase your ability to drive performance and deliver exceptional customer service.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the automotive industry and how you can contribute to our team at Stellantis &You. Be sure to mention specific examples of how you've led teams or improved processes in the past.
Showcase Your Leadership Skills: As a Workshop Controller, you'll be leading a team, so make sure to highlight your leadership experience in your application. Talk about how you've developed team members and driven performance in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at our Romford dealership!
How to prepare for a job interview at Stellantis &You UK
✨Know Your Stuff
Make sure you brush up on your knowledge of Stellantis and its brands. Familiarise yourself with their values, recent news, and the specific role of a Workshop Controller. This will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a Workshop Controller, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team, driven performance, or improved customer service. Be ready to discuss how you can motivate and develop your team.
✨Understand the Digital Shift
With the emphasis on adopting new digital systems, it’s crucial to demonstrate your comfort with technology. Be prepared to discuss any relevant experience you have with digital tools or processes in a workshop environment.
✨Ask Insightful Questions
Prepare some thoughtful questions about the dealership's goals, team dynamics, or the digitalisation strategy. This not only shows your interest but also helps you gauge if the company culture aligns with your values.