New Car Sales Manager in Crawley

We are looking for an experienced New Car Sales Manager to work alongside our sales team. You will have demonstrable sales experience along with excellent communication and planning skills and a passion for best-in-class customer service as well as the want to develop and grow team members to succeed.

Role Benefits:

• Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!
• Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres.
• Pension: Benefit from a generous employer pension contribution of up to 7%.
• Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays.
• Single Private Medical Insurance
• Reward Gateway: Access our comprehensive discount portal, boasting over 500 incredible deals to help you save significantly.
• Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions.
• Employee Assistance Programme: Prioritise your wellbeing with access to counselling, practical information, and digital resources.
• Occupational Health: We are committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our employees.
• Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package.
• Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development.
• Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan.
• Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage.
• Paid sick leave: Upon completion of probationary period.

Role Description:

• Plan, monitor, and maintain all relevant budgetary controls.
• Manage departmental deadlines and ensure high levels of customer satisfaction.
• Recruit, select, and onboard new talent.
• Develop and support your team to achieve both individual and business goals.
• Deliver best-in-class customer service.

A Day In The Life:

We always kick off the day with a morning meeting. To get the most out of the team and set their day up right I believe that having interactive, fun meetings work best. I like to include refreshers like product presentation and quizzes and use presentations to keep the team up to date with the latest Special Offers and New Car Releases. This usually helps wake the team up and get the positive mindset flowing. Once our showroom is looking neat and tidy with all POS displayed correctly it’s down to business where I spend the day supporting the Sales Team to get the most out of their day giving them a helping hand where they need it or helping them achieve a good quality sale with good quality customer service.

The sales side of things usually works in and around the admin tasks which consume a great portion of the day. This can include completing Profit and Loss sheets, maintaining and updating a delivery doc, calling customers' cars off from the port, reporting financial forecasts to the management team, reporting registration forecasts to the Regional Operations Manager and the Brands, searching and obtaining stock for new customer orders and attending monthly meetings with the Brand’s directors. It’s important for us to ensure all the admin is right and in place so we can focus solely on selling the next car and looking after the next customer.

I stand by treating every customer like it’s your mother, father, brother, sister, auntie, uncle, grandparent or cousin. This way our team will go that extra mile for everyone they meet and provide the true Stellantis experience. It’s ideal to monitor the performance of the Sales Team to keep them on the best possible path to maximise their ability as Sales Advisor so regular 1 on 1’s are carried out throughout the month.

Let’s Work Together: Manufacturer owned dealership opportunity. Competitive commission structure. Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and commission structure.

An exciting new opportunity has come up here at the dealership. This is a great opportunity for you to become a key member of our Dealership team. As a New Car Sales Manager you will collaborate with colleagues in seeking and connecting with new and existing customers and markets.