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- Tasks: Diagnose vehicle issues and lead a team in delivering top-notch repairs.
- Company: Join Stellantis &You, a leading global automotive manufacturer with iconic brands.
- Benefits: Enjoy a competitive salary, company car scheme, and generous holiday allowance.
- Why this job: Be at the forefront of vehicle technology, including EVs and hybrids, while making a real impact.
- Qualifications: NVQ in Motor Vehicle Technology Level 3 or equivalent required.
- Other info: Access extensive training opportunities and enjoy a supportive work environment.
The predicted salary is between 36000 - 54000 £ per year.
Location: Stellantis &You Vauxhall Crawley
Contract: Permanent Full Time
Salary: Up to £45,000 basic salary, OTE £51,400
We are looking for an experienced vehicle technician, at the forefront of technical and diagnostic ability to spearhead our technical excellence across the Stellantis products, including Hybrid, EV and soon Hydrogen vehicles. A passion to learn and share knowledge is essential to your work as part of a successful aftersales team.
Requirements:
- You will need an NVQ in Motor Vehicle Technology through IMI or City & Guilds Level 3 as a minimum, as well as additional manufacturer training recognition.
Benefits:
- Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!
- Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres.
- Pension: Benefit from a generous employer pension contribution of up to 7%.
- Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays.
- Single Private Medical Insurance
- Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly.
- Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions.
- Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources.
- Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees.
- Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package.
- Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development.
- Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan.
- Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage.
- Paid sick leave upon completion of Probationary period.
Role Description:
- Diagnose complex symptoms across the whole range of vehicle systems, as well as conduct routine service & repairs.
- Ensure Quality and a first time fix to delight our customers every time.
- Communicate with customers to fully understand their reported issue.
- Feedback resolutions to the Stellantis technical platforms.
- Develop your skills & knowledge to stay at the forefront of vehicle technology, including EV.
- Lead by example continually demonstrating best practice to your colleagues.
- Assist and train your colleagues with technical assistance.
- Complete video vehicle health checks to highlight any issues & sell‑up opportunities.
- Maintain a clean & safe work bay.
- (Complete MOTs in line with DVSA standards.)
A Day In The Life:
I start my day by checking bookings for the near future where I make contact prior to the visit to gather more information to speed up the repair process on the day of booking. I then go to workshop control to collect my first job of the day, as a Master Technician I get involved with the majority of diagnostics appointments whereby the customer reports a fault and I am to determine the cause and what is required to rectify the problem, when parts have been delivered I then complete the repairs. Whilst doing this level of work I will task my apprentice with tasks such as checking the vehicles tyre pressures and carrying out vehicle health checks. Not every day is the same for me but I like to keep a structure in place, I love the challenge of the role and the tests that it brings even after 36 years of employment.
Sign-On Bonus:
- £750 upon joining
- £250 once accredited Stellantis &You
- £500 after 12 months employment
- Additional efficiency and quality bonuses
- Career Opportunity in a manufacturer owned dealership
- Additional £91 per month salary uplift for MOT qualified technicians
About Stellantis &You UK:
Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, LeapMotor and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and bonus opportunities. This is a great opportunity for you to become a key member of our workshop team.
Master Technician in Crawley employer: Stellantis &You UK
Contact Detail:
Stellantis &You UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Master Technician in Crawley
✨Tip Number 1
Get your hands dirty! If you can, visit the dealership and chat with the team. Show them you're genuinely interested in the Master Technician role and ask about their experiences. This personal touch can make a big difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at industry events. They might share insider tips or even put in a good word for you. Remember, it's all about who you know!
✨Tip Number 3
Brush up on your technical skills! Stay updated on the latest in EV and hybrid technology. Being knowledgeable about these areas will show that you're ready to lead and train others in the workshop.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Stellantis &You family. Don’t miss out!
We think you need these skills to ace Master Technician in Crawley
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your technical and diagnostic abilities in your application. We want to see how your experience aligns with the role of Master Technician, especially with Hybrid and EV vehicles.
Tailor Your CV: Don’t just send a generic CV! Tailor it to reflect the specific requirements mentioned in the job description. Mention your NVQ in Motor Vehicle Technology and any additional manufacturer training you've completed.
Be Passionate: Let your passion for learning and sharing knowledge shine through in your application. We love candidates who are eager to develop their skills and contribute to our aftersales team.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Stellantis &You UK
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around hybrid, EV, and hydrogen vehicles. Be ready to discuss your experience with diagnostics and repairs, as well as any specific manufacturer training you've completed.
✨Show Your Passion
Stellantis values a passion for learning and sharing knowledge. Be prepared to talk about how you've helped colleagues in the past or any initiatives you've taken to improve your skills. This will show that you're not just a technician, but a team player.
✨Customer Communication is Key
Since you'll be communicating with customers, practice explaining complex technical issues in simple terms. Think of examples where you've successfully resolved customer concerns and how you ensured they were satisfied with the service.
✨Demonstrate Best Practices
As a Master Technician, leading by example is crucial. Prepare to discuss how you maintain a clean and safe work environment and how you ensure quality in your work. Highlight any experiences where you've trained others or implemented best practices in the workshop.