At a Glance
- Tasks: Join us as an Apprentice Parts Advisor and gain hands-on experience in the automotive industry.
- Company: Stellantis &You, a leader in the automotive sector with a commitment to innovation.
- Benefits: Enjoy a competitive salary, training opportunities, and employee perks from day one.
- Other info: Equal opportunity employer with a supportive environment for all applicants.
- Why this job: Build relationships, manage stock, and deliver top-notch customer service while learning on the job.
- Qualifications: GCSEs Grade C/4 in Maths and English or equivalent; passion and communication skills are key.
The predicted salary is between 18000 - 25000 £ per year.
This program offers a unique opportunity for individuals to pursue a customer service apprenticeship whilst earning a salary by gaining hands‑on experience in the automotive industry as a Parts Advisor. As a Stellantis &You Apprentice, you will develop the ability to build relationships with our internal and external customers, order, sell and manage stock control on a wide range of parts and accessories, ensuring our workshops run smoothly by ensuring the correct parts are available and deliver first‑class customer service. This program aims to provide a comprehensive understanding of the parts and aftersales business which will give you a strong foundation to make informed decisions, manage our customers and contribute to the overall growth and success of our organisation.
Are you the ONE? You should have a minimum of GCSEs Grade C/4 including Maths and English or equivalent. In Scotland, applicants must have or be predicted to achieve National 4 or above in English and Maths and either a Science or Technical subject. Standard Grades 1‑4 and Intermediates are also accepted.
You are a self‑motivated, passionate, innovative individual. You have excellent communication skills and are able to build strong, collaborative, working relationships with employees and teams across the organisation and at all levels. You are organised and are good at absorbing information and analysing problems, above all with a creative mindset.
The Benefits Here at Stellantis &You, our benefits are so much more than just a salary. From day one you will have access to:
- 2-year fixed term contract
- Training at our dedicated Academy
- Specialised training sessions with our in‑house trainer
- Employee Car Scheme
- Employee Share Scheme
- Money savings at large retailers through the Reward Gateway
Stellantis is proud to be an equal‑opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability or gender identity. Stellantis is also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, recognising organisations that pledge, demonstrate or advocate support to the armed forces community. Service personnel and their families are therefore encouraged to apply. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Apprentice Parts Advisor in Crawley employer: Stellantis &You UK
Stellantis &You UK is an exceptional employer, offering a vibrant work culture in Manchester that prioritises employee well-being and growth. With competitive salaries, performance bonuses, and a range of benefits including a company car scheme and health cash plan, employees are supported in their professional development through extensive training opportunities, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Parts Advisor in Crawley
✨Get to Know Your Local Businesses
For an apprenticeship in customer support, don’t hesitate to pop into local shops or businesses. They might not have job postings up, but often they’re looking for eager apprentices who can learn on the job. Approach them with confidence and express your interest.
✨Leverage Online Communities
Dive into online forums and communities focused on customer support. Places like Reddit or specific Facebook groups are goldmines for advice and networking. You never know who might be looking for an apprentice or have insider tips about openings at places like Stellantis &You UK.
✨Tap Into Your School’s Resources
Make sure to use your school’s career services. They often have connections with companies looking for apprentices, which can give you a head start. Plus, they can help you polish your interview skills to shine during those crucial moments.
✨Show Your Passion Online
Create a simple portfolio showcasing any relevant experience, even if it's just customer service experience from part-time gigs. Share it on platforms like LinkedIn to make yourself more visible to employers like Stellantis &You UK. It’s all about getting your name out there and showing you’re keen to learn!
We think you need these skills to ace Apprentice Parts Advisor in Crawley
Some tips for your application 🫡
Show off your communication skills!:In customer support, being able to communicate clearly and effectively is key. When writing your application, make sure to highlight any relevant experience where you've had to support or assist others, whether that's in a job, volunteering, or even in school projects. We want to see how you express yourself and ensure that your enthusiasm comes through!
Tailor your CV to the support role:Your CV should reflect skills that are essential for customer support, like patience, problem-solving, and empathy. Highlight any instances where you've handled difficult situations or resolved conflicts, even if they're not from a formal job. This is your chance to prove that you have the right mindset for an apprenticeship with us at Stellantis &You UK.
Include relevant coursework or certifications:If you've taken any courses related to customer service or communications, shout about them! This could be anything from online courses to workshops. Certifications show us you're serious about getting into the field and help us see your commitment to learning more in your apprenticeship.
Express your willingness to learn:Since this is an apprenticeship, showing that you’re eager to learn and grow is really important. In your cover letter, share specific reasons why you want to join Stellantis &You UK and how you're looking forward to gaining hands-on experience in customer support. We love candidates who are enthusiastic and ready to dive into the learning process!
How to prepare for a job interview at Stellantis &You UK
✨Mastering Communication Skills
As a customer support apprentice, showcasing your verbal and written communication skills is essential. Think about past experiences where you've had to resolve issues or clarify misunderstandings – be ready to discuss these during your interview. Remember, it's all about demonstrating your ability to empathise with customers and provide effective solutions.
✨Brush Up on Product Knowledge
Get familiar with the products or services offered by Stellantis &You UK. Being knowledgeable about what they sell not only shows your interest but also helps you answer possible technical questions about how you’d assist customers. Prepare to discuss how you would approach learning about new products and your strategy for staying updated.
✨Prepare for Scenario Questions
Expect interviewers to throw some real-life scenarios at you. Prepare for questions about how to handle difficult customers or complaints. They want to see how well you can think on your feet and apply your customer service skills in challenging situations. Try role-playing with a friend to feel more prepared!
✨Show Enthusiasm for Learning
Since you’re applying for an apprenticeship, the hiring team at Stellantis &You UK will be looking for your motivation to learn and grow. Be ready to express your eagerness to absorb knowledge from seasoned professionals and how you plan to contribute to the team's success. Show them that you're not just looking for a job, but a pathway to build your skills!
