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- Tasks: Join us as an Apprentice Customer Advisor and deliver top-notch customer service in the automotive industry.
- Company: Stellantis &You, a forward-thinking company committed to equal opportunities.
- Benefits: Enjoy a fixed-term contract, specialised training, employee perks, and a supportive work environment.
- Other info: Access to exclusive training and growth opportunities in a dynamic team.
- Why this job: Kickstart your career with hands-on experience and make a real impact in customer service.
- Qualifications: GCSEs Grade C/4 in Maths and English or equivalent; passion and communication skills are key.
The predicted salary is between 800 - 1400 £ per month.
This program offers a unique opportunity for individuals to pursue a customer service apprenticeship whilst earning a salary by gaining hands‑on experience in the automotive industry as a Customer Advisor.
As a Stellantis &You Apprentice, you will develop the ability to interpret customer and business needs using technology and resources to deliver first‑class customer service. This program aims to provide a comprehensive understanding of the aftersales business which will provide you with a strong foundation to make informed decisions, manage our customers and contribute to the overall growth and success of our organisation.
Are you the ONE?
You should have a minimum of GCSEs Grade C/4 including Maths and English or equivalent. In Scotland, applicants must have or be predicted to achieve National 4 or above in English and Maths and either a Science or Technical subject. Standard Grades 1-4 and Intermediates are also accepted.
You are a self‑motivated, passionate, innovative individual. You have excellent communication skills and are able to build strong, collaborative, working relationships with employees and teams across the organisation and at all levels. You are organised and are good at absorbing information and analysing problems, above all with a creative mindset.
The Benefits
Here at Stellantis &You, our benefits are so much more than just a salary. Are you ready, from day one you will have access to:
- 2-year fixed term contract
- Training at our dedicated Academy
- Specialised training sessions with our in house trainer
- Employee Car Scheme
- Employee Share Scheme
- Money savings at large retailers through the Reward Gateway
Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Service Personnel and their families are therefore encouraged to apply. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Apprentice Customer Advisor in Crawley employer: Stellantis &You UK
Contact Detail:
Stellantis &You UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Customer Advisor in Crawley
✨Tip Number 1
Get to know the company! Research Stellantis &You and understand their values, mission, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Advisor Apprentice, you'll need to interact with customers and colleagues alike. Role-play common scenarios with friends or family to build your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider knowledge about the company culture and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you're proactive and serious about joining the Stellantis &You family.
We think you need these skills to ace Apprentice Customer Advisor in Crawley
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for customer service! In your application, share why you’re excited about this apprenticeship and how it aligns with your career goals. A little passion goes a long way!
Tailor Your CV: Make sure your CV is tailored to the role. Highlight any relevant experience or skills that match what we’re looking for in a Customer Advisor. This shows us you’ve done your homework and are genuinely interested.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your strengths and how they relate to the job. Keep it concise but impactful – we want to know why you’re the perfect fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Stellantis &You UK
✨Know Your Stuff
Before the interview, make sure you understand what Stellantis &You is all about. Research their values, mission, and the specifics of the Customer Advisor role. This will help you tailor your answers and show that you're genuinely interested in the company.
✨Show Off Your Communication Skills
As a Customer Advisor, communication is key. During the interview, practice clear and confident speaking. Use examples from your past experiences to demonstrate how you've effectively communicated with customers or worked in a team.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific customer service situations. Think of examples where you've solved problems or provided excellent service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This shows your interest in the role and helps you determine if it's the right fit for you. You might ask about the training process or what a typical day looks like for an Apprentice Customer Advisor.