At a Glance
- Tasks: Handle customer enquiries and build strong client relationships in a fast-paced environment.
- Company: Leading automotive company with a focus on customer satisfaction.
- Benefits: Competitive salary, company car scheme, pension contribution, and professional development opportunities.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: At least one year of experience in an automotive call centre or similar role.
The predicted salary is between 30000 - 42000 £ per year.
A leading automotive company is seeking a Call Centre Operative in Burgess Hill. The role involves handling customer enquiries, ensuring accurate invoicing, and building client relationships within a fast-paced environment.
Candidates should have at least one year of experience in an automotive call centre or similar role.
The position offers a competitive salary, benefits including a company car scheme and pension contribution, as well as opportunities for professional development.
Automotive Parts Advisor & Trade Specialist-Customer-Focused in Burgess Hill employer: Stellantis &You UK
Contact Detail:
Stellantis &You UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Parts Advisor & Trade Specialist-Customer-Focused in Burgess Hill
✨Tip Number 1
Make sure you know the ins and outs of the automotive industry. Brush up on your product knowledge and customer service skills, as these will be key in impressing potential employers during interviews.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer enquiries, being able to articulate your thoughts clearly and confidently can set you apart from other candidates.
✨Tip Number 3
Network like a pro! Connect with people in the automotive field through LinkedIn or local events. You never know who might have a lead on a job or can give you insider tips about the company.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find the right role and get your application noticed. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Automotive Parts Advisor & Trade Specialist-Customer-Focused in Burgess Hill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the automotive industry, especially any roles related to call centres. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about the automotive sector and how you can contribute to our team. Keep it friendly and professional.
Showcase Your Customer Service Skills: Since this role is all about customer focus, be sure to include examples of how you've successfully handled customer enquiries in the past. We love seeing real-life experiences!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Stellantis &You UK
✨Know Your Automotive Stuff
Brush up on your automotive knowledge before the interview. Familiarise yourself with common parts, terminology, and the latest trends in the industry. This will show that you're not just a candidate but someone genuinely interested in the field.
✨Practice Customer Scenarios
Since the role is customer-focused, prepare for questions about handling customer enquiries. Think of examples from your past experience where you successfully resolved issues or built strong client relationships. This will demonstrate your ability to thrive in a fast-paced environment.
✨Be Ready for Invoicing Questions
Expect questions related to invoicing accuracy and processes. Brush up on any relevant software or systems you've used in previous roles. Being able to discuss your experience with invoicing will highlight your attention to detail and organisational skills.
✨Show Enthusiasm for Development
The company values professional development, so be prepared to discuss your career goals and how you see yourself growing within the organisation. Showing enthusiasm for learning and advancement can set you apart from other candidates.