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For Companies At a Glance
- Tasks: Lead a dynamic team, boost customer satisfaction, and ensure top-notch service compliance.
- Company: Premier automotive company with a strong reputation in the industry.
- Benefits: Competitive salary, bonuses, generous pension, and professional development opportunities.
- Why this job: Join a passionate team and make a real difference in customer service.
- Qualifications: Experience in a busy dealership and a love for customer service.
- Other info: Exciting career growth in a fast-paced automotive environment.
The predicted salary is between 36000 - 60000 £ per year.
A premier automotive company is seeking a Workshop Controller at their Birmingham dealership. In this role, you will drive team performance, maximize customer satisfaction, and ensure compliance with industry regulations. You should have experience in a busy dealership environment and a passion for customer service.
The position offers a competitive salary with additional benefits including bonuses, a generous pension contribution, and professional development opportunities.
Workshop Controller: Auto Service Lead (Bonus + Car) in Birmingham employer: Stellantis &You UK
Contact Detail:
Stellantis &You UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller: Auto Service Lead (Bonus + Car) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work at dealerships. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you’re not just another candidate; demonstrate your passion for customer service and how you can drive team performance in the role.
✨Tip Number 3
Practice common interview questions related to workshop management and customer satisfaction. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Workshop Controller: Auto Service Lead (Bonus + Car) in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in a busy dealership environment. We want to see how your skills align with the role of Workshop Controller, so don’t be shy about showcasing your customer service passion!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Birmingham dealership. Share specific examples of how you've driven team performance and maximised customer satisfaction in the past.
Showcase Your Compliance Knowledge: Since compliance with industry regulations is key, make sure to mention any relevant experience or training you have. We love candidates who understand the importance of keeping things above board!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Stellantis &You UK
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry and the specific services offered by the dealership. Familiarise yourself with common workshop processes and customer service best practices, as this will show your passion for the role and help you stand out.
✨Showcase Your Leadership Skills
As a Workshop Controller, you'll be driving team performance. Prepare examples of how you've successfully led teams in the past, focusing on how you motivated staff and improved customer satisfaction. This will demonstrate your capability to manage and inspire others.
✨Understand Compliance and Regulations
Since compliance is key in this role, make sure you’re up to speed with industry regulations. Be ready to discuss how you’ve ensured compliance in previous roles and how you would approach it in this position. This shows that you take the responsibilities seriously.
✨Ask Insightful Questions
Prepare thoughtful questions about the dealership's goals, team dynamics, and customer service strategies. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.
