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For Companies At a Glance
- Tasks: Be the go-to person for customers, connecting them with our expert technicians.
- Company: Join a leading automotive dealership in Greater London.
- Benefits: Earn up to £28,000 basic plus OTE of £33,000, with great perks.
- Why this job: Make a real difference in customer satisfaction while working in a dynamic environment.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Enjoy a pension plan and a company car scheme.
The predicted salary is between 28000 - 33000 £ per year.
A leading automotive dealership in Greater London seeks a Customer Advisor who will be the essential link between customers and technicians. The successful candidate will communicate effectively with customers, promote service plans, and ensure a high level of customer satisfaction.
This role comes with a competitive salary up to £28,000 basic, with an OTE of £33,000, and an array of benefits including a pension plan and company car scheme.
Automotive Customer Advisor - Company Cars & Growth employer: Stellantis &You UK
Contact Detail:
Stellantis &You UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Customer Advisor - Company Cars & Growth
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at dealerships. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by researching the dealership's services and values. We want you to show that you're not just another candidate but someone who genuinely cares about customer satisfaction and understands the automotive world.
✨Tip Number 3
Practice your communication skills! As a Customer Advisor, you'll need to convey information clearly and effectively. Role-play with a friend or family member to get comfortable with discussing service plans and addressing customer concerns.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Automotive Customer Advisor - Company Cars & Growth
Some tips for your application 🫡
Show Your Passion for Cars: When writing your application, let your love for the automotive industry shine through. We want to see how your enthusiasm can translate into excellent customer service and a genuine connection with our clients.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight any relevant experience you have in customer service or the automotive sector, as this will help us see why you're the perfect fit for our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This will help us quickly see what you bring to the table.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Stellantis &You UK
✨Know Your Automotive Stuff
Brush up on your knowledge of the automotive industry, especially regarding company cars and service plans. Being able to discuss current trends or popular models will show your passion and expertise, making you stand out as a candidate.
✨Practice Your Communication Skills
Since this role is all about being the link between customers and technicians, practice clear and effective communication. Role-play common customer scenarios with a friend to build your confidence in addressing customer queries and promoting services.
✨Showcase Your Customer Service Experience
Prepare examples from your past roles where you’ve gone above and beyond for customers. Highlighting specific instances where you resolved issues or improved customer satisfaction will demonstrate your capability in this position.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the dealership's service plans or customer satisfaction strategies. This shows your genuine interest in the role and helps you assess if the company aligns with your values.
