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- Tasks: Join us as an Apprentice Parts Advisor and gain hands-on experience in the automotive industry.
- Company: Stellantis &You, part of a global automotive leader with iconic brands.
- Benefits: Enjoy a competitive salary, industry-leading benefits, and exclusive retail discounts.
- Why this job: Kickstart your career with training and real-world experience while earning a salary.
- Qualifications: No prior experience needed, just a passion for customer service and teamwork.
- Other info: Flexible working hours and a supportive environment to help you grow.
Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth andrecognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and bonus.
This program offers a unique opportunity for individuals to pursue a customer service apprenticeship whilst earning a salary by gaining hands-on experience in the automotive industry as a Parts Advisor.
As a Stellantis &You Apprentice, you will develop the ability to build relationships with our internal and external customers, order, sell and manage stock control on a wide range of parts and accessories, ensuring our workshops run smoothly by ensuring the correct parts are available and deliver first-class customer service. This program aims to provide a comprehensive understanding of the parts and aftersales business which will provide you with a strong foundation to make informed decisions, manage our customers and contribute to the overall growth and success of our organisation.
Here at Stellantis &You, our benefits are so much more than just a salary. Are you ready, from day one you will have access to:
- 2-year fixed term contract
- Training at our dedicated Academy
- Specialised training sessions with our in house trainer
- Employee Car Scheme
- Employee Share Scheme
- Money savings at large retailers through the Reward Gateway
Role Description:
In this role you will:
- Communicate clearly with customers & colleagues.
- Adopt new digital systems and processes as part of our digitalisation strategy.
- Propose and sell-up the additional work advised through the Vehicle Health Check process.
- Create a seamless parts and admin process
- Receive in Parts from Hub Via Shipment Processing
- Monitor Parts Stock Levels and Inform Hub if requires attention
- Order Parts with the technicians on warranty or complex diagnostic repairs
- Manage & Invoice Internal Job Cards for New & Used Cars
- Chase Back Ordered Parts, ensure all relevant customer care cases and mobility claims are in place to reduce downtime and maintain customer satisfaction
- Prepare Warranty Claims, Prior Approvals & Invoices
- Assisting with day to day running and maintenance of the workshop
- Instruct on Warranty Parts Returns/Destruction/Surcharge Note Creation
- Internal Authorisation, Invoicing & Status Updates with Workshop
We believe in developing YOU, providing a supportive and engaging place to work and offering training opportunities that keep you up to date with all the latest technologies.
Let\’s Work Together:
Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Apply for this role using the form below:
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Benefits of a career with Stellantis &You UK
We consider Stellantis &You UK to be more than just a workplace; it\’s a platform for building a successful career. We offer a diverse range of benefits to support your personal well-being:
- Company car scheme – up to two vehicles
- Up to 7 % Employer Pension Contribution
- Annual Leave – 22 days increasing to 26 with continued service, plus bank holidays
- Exclusive retail discounts – through our Rewards Apps
- Enhanced Maternity, Paternity and Adoption Leave
- Employee Assistance Program
Get in touch
We are available Mon – Fri: 8am – 6pm and Sat 8.30am – 12.30pm
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Apprentice Parts Advisor employer: Stellantis &You
Contact Detail:
Stellantis &You Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Parts Advisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the automotive industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Don’t just apply and wait! Follow up on your applications. A quick email or call shows your enthusiasm and keeps you on their radar. Plus, it’s a great way to ask about the next steps.
✨Tip Number 3
Prepare for interviews by researching Stellantis &You and its brands. Know what they stand for and how you can contribute as an Apprentice Parts Advisor. This will help you shine during the interview!
✨Tip Number 4
Apply through our website for the best chance! We love seeing candidates who take the initiative to engage directly with us. It shows you're serious about joining the team!
We think you need these skills to ace Apprentice Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Advisor role. Highlight any customer service experience and skills that match what we’re looking for. This shows us you’re serious about the position and understand what it entails.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the automotive industry and how you can contribute to our team. Keep it concise but engaging, and don’t forget to mention why you want to work with Stellantis &You.
Show Off Your Communication Skills: As a Parts Advisor, clear communication is key. In your application, demonstrate your ability to communicate effectively. Whether it’s through your writing style or examples of past experiences, let us see how you connect with customers and colleagues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the application process there!
How to prepare for a job interview at Stellantis &You
✨Know Your Parts
Familiarise yourself with the different parts and accessories related to the brands Stellantis represents. Being able to discuss specific parts and their functions will show your enthusiasm and understanding of the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went above and beyond for a customer, as this is crucial for a Parts Advisor.
✨Digital Savvy
Since the role involves adopting new digital systems, brush up on any relevant software or tools that might be used in the automotive industry. Showing that you're tech-savvy can give you an edge in the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the apprenticeship programme and the company culture at Stellantis &You. This not only shows your interest but also helps you determine if it's the right fit for you.
