At a Glance
- Tasks: Be the go-to person for customers, managing their service experience from start to finish.
- Company: Join Walkers Vauxhall, a busy and successful main dealership.
- Benefits: Enjoy a competitive salary, bonuses, 23 days holiday, and staff discounts.
- Other info: Great training and career development opportunities await in a supportive environment.
- Why this job: No weekend work means more time for you while building a rewarding career.
- Qualifications: Customer service skills and a passion for the automotive industry are key.
NO WEEKEND WORK WITH THIS SERVICE ADVISOR ROLE
Dealership location & employer:
- Walkers Vauxhall
- Retford Road, Worksop S80 2QA
Salary:
- Basic salary up £30,000
- Plus monthly bonus scheme £5,000 + per year
Working hours:
- Monday to Friday 8:00am - 5:30pm
- NO SATURDAYS
Other benefits you'll receive:
- 23 days holiday plus bank holidays
- Pension Scheme
- Staff Discounts
- Excellent ongoing professional training
- Excellent career development opportunities
- Job security with a successful, busy main dealership
The role:
As a Service Advisor, you'll be the link between our customers and the workshop and will manage their experience from beginning to end. You will schedule services and repairs, liaise with our parts team, suggest additional products and services to the customer, and make sure all invoicing is accurate and timely.
Key responsibilities:
- Interpreting customer concerns and comments and liaising with technicians
- Booking/scheduling vehicle services
- Liaising with customers about any additional work required
- Estimating time and costs associated with repairs
- Handling customer complaints and responding to customer requests
- Tracking the vehicle through the workshop
- Producing customer invoices
Who we are looking for to join our existing Service Advisor Team:
- Previous experience in automotive service advisor role is not essential
- Basic level of mechanical awareness and a keen interest in the automotive industry is an advantage
- Strong customer service skills, with the ability to handle a pressurised environment
- Excellent listening, communication and IT skills
- Confidence to recommend and upsell additional products and services
- Full UK Driving Licence essential
Service Advisor in Worksop employer: Stellantis UK
Croxdale Motor Group is an exceptional employer, offering a supportive, family-run business culture that prioritises employee well-being and development. With industry-leading salaries, no weekend work, and opportunities for professional growth through manufacturer-led training, this is a fantastic place for Vehicle Technicians to thrive in a state-of-the-art workshop environment.
