NO WEEKEND WORK WITH THIS SERVICE ADVISOR ROLE
Dealership location & employer:
- Walkers Vauxhall
- Retford Road, Worksop S80 2QA
Salary:
- Basic salary up £30,000
- Plus monthly bonus scheme £5,000 + per year
Working hours:
- Monday to Friday 8:00am - 5:30pm
- NO SATURDAYS
Other benefits you’ll receive:
- 23 days holiday plus bank holidays
- Pension Scheme
- Staff Discounts
- Excellent ongoing professional training
- Excellent career development opportunities
- Job security with a successful, busy main dealership
The role:
As a Service Advisor, you’ll be the link between our customers and the workshop and will manage their experience from beginning to end. You will schedule services and repairs, liaise with our parts team, suggest additional products and services to the customer, and make sure all invoicing is accurate and timely.
Key responsibilities:
- Interpreting customer concerns and comments and liaising with technicians
- Booking/scheduling vehicle services
- Liaising with customers about any additional work required
- Estimating time and costs associated with repairs
- Handling customer complaints and responding to customer requests
- Tracking the vehicle through the workshop
- Producing customer invoices
Who we are looking for to join our existing Service Advisor Team:
- Previous experience in automotive service advisor role is not essential
- Basic level of mechanical awareness and a keen interest in the automotive industry is an advantage
- Strong customer service skills, with the ability to handle a pressurised environment
- Excellent listening, communication and IT skills
- Confidence to recommend and upsell additional products and services
- Full UK Driving Licence essential
