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For Companies At a Glance
- Tasks: Manage customer communications and provide tailored support in a dynamic contact centre.
- Company: Leading automotive financial services provider with a focus on growth.
- Benefits: Career progression opportunities, supportive team environment, and competitive pay.
- Why this job: Join a collaborative team and develop your skills while helping customers.
- Qualifications: Strong communication skills and at least 5 GCSEs including English and Maths.
- Other info: Exciting growth path into senior roles within the company.
The predicted salary is between 30000 - 42000 £ per year.
A leading automotive financial services provider is seeking a Contact Centre Agent in Redhill. In this role, you will manage customer communications efficiently, record essential data, and deliver tailored support.
The ideal candidate will possess strong communication skills, a minimum of 5 GCSEs including English and Maths, and a positive attitude.
There are opportunities for career progression into senior advisor or team leader roles within a collaborative environment.
Customer Care Specialist - Financial Services (Growth Path) in Redhill employer: Stellantis Financial Services UK, Germany and Austria
Contact Detail:
Stellantis Financial Services UK, Germany and Austria Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Specialist - Financial Services (Growth Path) in Redhill
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and services will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Don’t forget to prepare some questions to ask at the end of your interview. It shows that you’re engaged and eager to learn more about the company and the role.
✨Tip Number 4
After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates!
We think you need these skills to ace Customer Care Specialist - Financial Services (Growth Path) in Redhill
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for the Customer Care Specialist role, make sure your written application reflects that. Use clear and concise language, and don’t shy away from showcasing your personality!
Tailor Your Application: We want to see how you fit into our team! Make sure to customise your application to highlight your relevant experience and skills that align with the job description. It shows us you’re genuinely interested in the role.
Highlight Your Qualifications: Don’t forget to mention your GCSEs, especially English and Maths, as they’re essential for this position. We love seeing candidates who meet the basic requirements right off the bat!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for the role!
How to prepare for a job interview at Stellantis Financial Services UK, Germany and Austria
✨Know Your Stuff
Before the interview, make sure you understand the basics of financial services and the role of a Customer Care Specialist. Brush up on common customer queries and how to handle them effectively. This will show that you're not just interested in the job, but that you’re also prepared to tackle the challenges it brings.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. You might want to prepare examples from your past experiences where you successfully resolved customer issues or improved communication processes. This will help demonstrate your ability to connect with customers.
✨Emphasise Your Positive Attitude
A positive attitude can set you apart from other candidates. Think of times when you've maintained a positive outlook in challenging situations, especially in customer service. Share these stories during your interview to highlight your resilience and ability to contribute to a collaborative environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for career progression, or what a typical day looks like for a Customer Care Specialist. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
