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For Companies At a Glance
- Tasks: Handle customer communications and provide tailored support in a dynamic contact centre.
- Company: Leading automotive financial services provider with a collaborative culture.
- Benefits: Career progression opportunities and a supportive work environment.
- Why this job: Join a team where your communication skills can shine and make a difference.
- Qualifications: Strong communication skills and 5 GCSEs including English and Maths.
- Other info: Great potential for growth into senior roles like advisor or team leader.
The predicted salary is between 28800 - 43200 £ per year.
A leading automotive financial services provider is looking for a Contact Centre Agent in Redhill. You will handle customer communications, record data, and provide tailored support.
Ideal candidates will have:
- Strong communication skills
- 5 GCSEs including English and Maths
- A positive attitude
This role offers opportunities for career progression into senior advisor or team leader positions, all while working in a collaborative environment.
Customer Care Specialist – Financial Services in Redhill employer: Stellantis Financial Services UK, Germany and Austria
Contact Detail:
Stellantis Financial Services UK, Germany and Austria Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Specialist – Financial Services in Redhill
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and services will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling customer communications, try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Don’t forget to highlight your positive attitude during interviews. Employers love candidates who can bring a bit of sunshine to the team, so share examples of how you've maintained positivity in challenging situations.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We want to see your application and help you take the next step in your career with us.
We think you need these skills to ace Customer Care Specialist – Financial Services in Redhill
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about handling customer communications, make sure your written application reflects your strong communication skills. Use clear and concise language, and don’t shy away from showcasing your personality!
Tailor Your Application: Just like you’d tailor support for customers, tailor your application to the job description. Highlight your relevant experience and skills that match what we’re looking for in a Customer Care Specialist.
Highlight Your Qualifications: We want to see those 5 GCSEs, especially in English and Maths! Make sure to mention your qualifications clearly in your application so we can see you meet the requirements right away.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Stellantis Financial Services UK, Germany and Austria
✨Know Your Stuff
Make sure you understand the basics of financial services and the role of a Customer Care Specialist. Brush up on common customer queries and how to handle them effectively. This will show that you're not just interested in the job, but that you’re prepared for it.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to get comfortable expressing yourself. Remember, it's all about making a connection!
✨Bring Examples to the Table
Prepare specific examples from your past experiences that demonstrate your problem-solving skills and positive attitude. Think of situations where you’ve gone above and beyond for a customer or worked well in a team. This will help you stand out as a candidate who can thrive in a collaborative environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about career progression opportunities or what a typical day looks like for a Contact Centre Agent. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
