At a Glance
- Tasks: Identify and locate automotive parts while assisting customers with their enquiries.
- Company: Join Startin Group, a leading name in the automotive industry.
- Benefits: Earn while you learn with paid employment and recognised Level 2 training.
- Other info: Enjoy a structured apprenticeship with opportunities for growth and development.
- Why this job: Kickstart your career in the automotive world with hands-on experience and expert guidance.
- Qualifications: No prior experience needed, just a passion for cars and customer service.
The predicted salary is between 26550 - 32450 £ per year.
IMI-Approved Apprenticeship – Level 2
Employer: Startin Group
Location: Worcester
Startin Group Worcester is seeking a motivated and enthusiastic individual to join as a Vehicle Parts Advisor Apprentice. This apprenticeship provides a structured route into the automotive industry, combining paid employment with nationally recognised Level 2 training, giving you the skills and knowledge to excel as a vehicle parts advisor. Working alongside experienced professionals, you will develop expertise in parts identification, stock management, and customer service, providing an excellent foundation for a long-term career in automotive supply chain and parts management.
Key Responsibilities
- Identify and locate automotive parts using electronic catalogs, manuals, and computer systems
- Assist customers in-person, by phone, and via email to fulfil parts enquiries and orders
- Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
- Receive, inspect, and organise incoming parts shipments, maintaining accuracy and quality
- Monitor inventory levels, conduct audits, and place replenishment orders as required
- Use point-of-sale systems to process transactions, generate invoices, and manage customer accounts
- Provide product recommendations, technical advice, and pricing information to customers
- Handle customer enquiries and complaints professionally
- Follow company procedures for parts sales, returns, and exchanges
- Attend all required training and workshops to improve product knowledge, customer service skills, and industry awareness
Working Week
40 hours per week, typically Monday to Friday. Normal working hours are usually 8:30am – 5:30pm, although this may vary depending on the dealership. Approximately 20% of your working week will be dedicated to Off-the-Job (OTJ) learning, delivered through online classrooms, face-to-face sessions, and block release training at a training centre in Coventry.
Vehicle Parts Advisor Apprenticeship employer: Stellantis Apprenticeships
Calex UK is an exceptional employer that prioritises the growth and development of its apprentices. Located in Coventry, this role offers a unique opportunity to gain hands-on experience while working alongside industry professionals, ensuring a supportive work culture that fosters learning and career advancement. With paid training and a nationally recognised qualification, you will be well-equipped for a successful future in business administration.
Contact Details:
Stellantis Apprenticeships Recruitment Team
