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- Tasks: Identify and locate automotive parts while assisting customers with their enquiries.
- Company: Join Drive Vauxhall, a leading name in the automotive industry.
- Benefits: Earn while you learn with a paid apprenticeship and recognised qualifications.
- Other info: Enjoy a supportive environment with opportunities for growth and development.
- Why this job: Kickstart your career in the automotive world with hands-on experience and training.
- Qualifications: Enthusiasm and a willingness to learn are key; no prior experience needed.
The predicted salary is between 15500 - 20000 £ per year.
Drive Vauxhall Bristol North is seeking a motivated and enthusiastic individual to join as a Vehicle Parts Advisor Apprentice. This apprenticeship provides a structured route into the automotive industry, combining paid employment with nationally recognised Level 2 training, giving you the skills and knowledge to excel as a vehicle parts advisor. Working alongside experienced professionals, you will develop expertise in parts identification, stock management, and customer service, providing an excellent foundation for a long‑term career in automotive supply chain and parts management.
Key Responsibilities
- Identify and locate automotive parts using electronic catalogs, manuals, and computer systems
- Assist customers in‑person, by phone, and via email to fulfil parts enquiries and orders
- Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
- Receive, inspect, and organise incoming parts shipments, maintaining accuracy and quality
- Monitor inventory levels, conduct audits, and place replenishment orders as required
- Use point‑of‑sale systems to process transactions, generate invoices, and manage customer accounts
- Provide product recommendations, technical advice, and pricing information to customers
- Handle customer enquiries and complaints professionally
- Follow company procedures for parts sales, returns, and exchanges
- Attend all required training and workshops to improve product knowledge, customer service skills, and industry awareness
Working Week
40 hours per week, typically Monday to Friday. Normal working hours are usually 8:30 am – 5:30 pm, although this may vary depending on the dealership. Approximately 20% of your working week will be dedicated to Off‑the‑Job (OTJ) learning, delivered through online classrooms, face‑to‑face sessions, and block release training at a training centre in Coventry.
Vehicle Parts Advisor Apprentice Drive employer: Stellantis Apprenticeships
Contact Detail:
Stellantis Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Parts Advisor Apprentice Drive
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even acquaintances in the automotive industry. You never know who might have a lead on an apprenticeship or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. Focus on common questions related to customer service and parts management, so you’re ready to impress when it counts.
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with potential employers, let your passion for cars and customer service shine through. A positive attitude can set you apart from the competition.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Make sure to check out the latest listings and submit your application directly for the best chance at landing that apprenticeship.
We think you need these skills to ace Vehicle Parts Advisor Apprentice Drive
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for the automotive industry shine through in your application. We want to see that you're excited about becoming a Vehicle Parts Advisor and eager to learn!
Tailor Your CV: Make sure your CV highlights any relevant experience or skills related to customer service and parts management. We love seeing how you can bring value to our team at Drive Vauxhall!
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this apprenticeship. Share your motivations and what you hope to achieve with us at Drive Vauxhall.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Stellantis Apprenticeships
✨Know Your Parts
Familiarise yourself with common automotive parts and their functions. This will not only impress your interviewers but also help you answer questions confidently about the role of a Vehicle Parts Advisor.
✨Practice Customer Interactions
Since customer service is key in this role, practice how you would handle various customer scenarios. Think about how to assist customers with enquiries or complaints, as this will show your readiness for the job.
✨Show Enthusiasm for Learning
Express your eagerness to learn and grow within the automotive industry. Mention any relevant training or workshops you've attended, and be ready to discuss how you plan to apply that knowledge in your role.
✨Ask Insightful Questions
Prepare thoughtful questions about the apprenticeship and the company. This shows your genuine interest in the position and helps you understand what to expect, making you a more informed candidate.