At a Glance
- Tasks: Be the friendly face of our London office, welcoming visitors and managing calls.
- Company: Join Stella McCartney, a leader in luxury fashion with a strong ethical focus.
- Benefits: Enjoy up to 50% off products, flexible hours, and extensive health benefits.
- Why this job: Make a difference in a vibrant workplace while gaining valuable experience.
- Qualifications: Great communication skills and a proactive attitude are essential.
- Other info: Embrace a culture of diversity and inclusion in a dynamic environment.
The predicted salary is between 12 - 15 £ per hour.
Working at Stella McCartney is a truly rewarding experience. As a luxury fashion company with a strong ethical standpoint we are leaders and innovators in our industry.
Overview
Reporting to the Workplace Experience & Facilities Manager, the Receptionist will be the first point of contact for visitors and callers of our Global Head Office located in London. The Receptionist will assist the Workplace team with day-to-day administration and support for maintenance, health and safety, and security.
Location: London
Hours: 25 hours per week
Your Mission:
- Welcome visitors to the office, notifying hosts of their arrival and issuing access passes for them where appropriate.
- Answer and direct calls in a prompt and professional manner.
- Monitor shared email inbox, answering queries and redirecting to appropriate stakeholders.
- Coordinate meeting room bookings and assist with set-up and clean-up when required.
- Carry out daily walkthroughs of the building to ensure standards are maintained, both by staff and service providers.
- Own the management and organisation of the postroom, ensuring packages are scanned in and sorted correctly.
- Book outgoing couriers, ensuring parcels are sent out efficiently with the correct documentation.
- Answer general employee queries, directing them appropriately.
- Assist in weekly fire alarm tests.
- Assist with the set up of company events held on the premises, including set-up, take-down and organising deliveries and collections.
- Issue access cards, maintaining the system on a monthly basis.
- Respond to heating and air conditioning requests.
- Assist with various administrative tasks.
Your Talent:
- Flexible with a hands-on work ethic.
- Computer literate, including excellent knowledge of Microsoft packages (Word, Excel & PowerPoint).
- Previous experience in a people facing role within a fast-paced business.
- A good communicator with the ability to interface regularly with internal and external personnel at all levels.
- Ability to be discrete, confidential and reliable.
- A self-starter that actively looks for potential improvements and is proactive in finding solutions.
Reward
Our philosophy is to go beyond monetary return and consider ourselves responsible for your wellbeing, your family, your health, your time and the community.
- Up to 50% discount on Stella McCartney products.
- Matched pension contribution up to 6%.
- Extensive private medical and critical illness insurance, as well as life assurance.
- Annual Health Screening.
- 25 days annual leave (not including Bank Holidays) + 1 day of Birthday leave.
- Flexible working/core hours.
- Enhanced Maternity/paternity packages.
- Matched Give as You Earn charity scheme.
- Discounted gym and fitness memberships (Classpass).
- Health cash plan.
- Physical and Mental Wellbeing Support Services.
- Employee referral bonus.
- Optional/ Paid Benefits: Season ticket loan, cycle to work and tech schemes, travel and dental insurance and much more.
We welcome people with disabilities and endeavour to make reasonable adjustments, if you do require such adjustments please let us know within 48 hours of your interview.
At Stella McCartney, we like to be bold. For us this means challenging ourselves and the wider industry in which we operate. As part of our commitments to inclusive fashion, we have an ambitious strategy to put diversity, equity and inclusion at the centre of everything we do. Our starting point is to create a workplace where different voices are respected, heard and empowered in equal measure regardless of factors such as culture and backgrounds, and to influence and disrupt fashion and other industries by providing opportunities for global diverse talent to shine.
Receptionist - Part Time employer: Stella McCartney
Contact Detail:
Stella McCartney Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Part Time
✨Tip Number 1
First things first, make sure you know the company inside out. Research Stella McCartney's values and mission, especially their commitment to ethical fashion. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the face of the company. Role-play common scenarios with a friend or family member to get comfortable answering calls and welcoming visitors. The more you practice, the more confident you'll feel.
✨Tip Number 3
Don’t forget to showcase your organisational skills! Think about examples from your past experiences where you managed multiple tasks or coordinated events. Be ready to share these stories during your interview to demonstrate how you can handle the busy environment at Stella McCartney.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the team. Good luck, we believe in you!
We think you need these skills to ace Receptionist - Part Time
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the company.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the job description. Mention specific tasks from the role that excite you and how you can contribute to our team.
Keep It Professional: While we love a friendly tone, remember to keep it professional. Use clear language and check for any typos or errors before hitting send. A polished application shows us you care!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Stella McCartney
✨Know the Company
Before your interview, take some time to research Stella McCartney. Understand their values, especially their ethical standpoint in the fashion industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Practice Your Communication Skills
As a Receptionist, you'll be the first point of contact for visitors and callers. Practise clear and professional communication. You might want to role-play common scenarios with a friend to get comfortable with answering calls and directing queries.
✨Showcase Your Organisational Skills
The role involves managing meeting room bookings and coordinating events. Be prepared to discuss your previous experiences in organisation and multitasking. Bring examples of how you've successfully managed similar tasks in the past.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving abilities and discretion. Think of situations where you had to handle sensitive information or resolve conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers.