At a Glance
- Tasks: Be the friendly face of our office, welcoming visitors and managing calls.
- Company: Join a leading fashion brand with a vibrant workplace culture.
- Benefits: Enjoy discounts on products, flexible hours, and comprehensive health benefits.
- Other info: Opportunities for personal growth and a supportive team await you.
- Why this job: Kickstart your career in a dynamic environment while making meaningful connections.
- Qualifications: Great communication skills and a proactive attitude are essential.
The predicted salary is between 30000 - 40000 £ per year.
Reporting to the Workplace Experience & Facilities Manager, the Receptionist will be the first point of contact for visitors and callers of our Global Head Office located in London.
Mission
- Welcome visitors to the office, notifying hosts of their arrival and issuing access passes for them where appropriate.
- Answer and direct calls in a prompt and professional manner.
- Monitor shared email inbox, answering queries and redirecting to appropriate stakeholders.
- Coordinate meeting room bookings and assist with set‑up and clean‑up when required.
- Carry out daily walkthroughs of the building to ensure standards are maintained, both by staff and service providers.
- Own the management and organisation of the postroom, ensuring packages are scanned in and sorted correctly.
- Book outgoing couriers, ensuring parcels are sent out efficiently with the correct documentation.
- Answer general employee queries, directing them appropriately.
- Assist in weekly fire alarm tests.
- Assist with the set up of company events held on the premises, including set‑up, take‑down and organising deliveries and collections.
- Issue access cards, maintaining the system on a monthly basis.
- Respond to heating and air conditioning requests.
- Assist with various administrative tasks.
Qualifications
- Flexible with a hands‑on work ethic.
- Computer literate, including excellent knowledge of Microsoft packages (Word, Excel & PowerPoint).
- Previous experience in a people‑facing role within a fast‑paced business.
- A good communicator with the ability to interface regularly with internal and external personnel at all levels.
- Ability to be discrete, confidential and reliable.
- A self‑starter who actively looks for potential improvements and is proactive in finding solutions.
Benefits
- Up to 50 percent discount on Stella McCartney products.
- Matched pension contribution up to 6 percent.
- Extensive private medical and critical illness insurance, as well as life assurance.
- Annual health screening.
- 25 days annual leave (not including Bank Holidays) + 1 day of birthday leave.
- Flexible working / core hours.
- Enhanced maternity/paternity packages.
- Matched give‑as‑you‑earn charity scheme.
- Discounted gym and fitness memberships (Classpass).
- Health cash plan.
- Physical and mental wellbeing support services.
- Employee referral bonus.
- Optional/paid benefits: season ticket loan, cycle‑to‑work and tech schemes, travel and dental insurance and more.
We welcome people with disabilities and endeavour to make reasonable adjustments; if you do require such adjustments please let us know within 48 hours of your interview.
Receptionist employer: Stella McCartney
As a Receptionist at our Global Head Office in London, you will be part of a vibrant and inclusive work culture that prioritises employee wellbeing and growth. With benefits such as up to 50% discount on Stella McCartney products, extensive health insurance, and flexible working hours, we ensure our team feels valued and supported. Join us for a rewarding career where your contributions are recognised and opportunities for personal development are abundant.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, culture, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the face of the company. Role-play common scenarios with a friend or family member to get comfortable with answering calls and welcoming visitors professionally.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewers. This shows that you’re engaged and eager to learn more about the role and the company. Plus, it gives you a chance to assess if this is the right fit for you!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the responsibilities of the Receptionist role. Mention specific examples that demonstrate your people-facing experience and hands-on work ethic.
Keep It Professional:While we love a friendly tone, remember to keep your application professional. Use clear language, check your spelling and grammar, and ensure it’s well-structured. First impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Stella McCartney
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Receptionist. Familiarise yourself with tasks like welcoming visitors, managing calls, and coordinating meeting rooms. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your People Skills
As the first point of contact, your ability to communicate effectively is crucial. Prepare examples of how you've successfully interacted with people in previous roles. Highlight your experience in handling queries and maintaining professionalism under pressure.
✨Be Proactive and Solution-Oriented
The job requires a hands-on approach and a knack for finding improvements. Think of instances where you've identified issues and implemented solutions. This will show your potential employer that you're not just reactive but also proactive in your work.
✨Dress the Part and Be Punctual
First impressions matter! Dress professionally and arrive on time for your interview. This reflects your understanding of the role's importance and sets a positive tone for the conversation.
