At a Glance
- Tasks: Be the friendly face of Stella McCartney, welcoming visitors and managing calls.
- Company: Join a luxury fashion leader committed to ethical practices and innovation.
- Benefits: Enjoy up to 50% off products, flexible hours, and extensive health benefits.
- Other info: Embrace diversity and inclusion in a dynamic environment with growth opportunities.
- Why this job: Make a real impact in a vibrant workplace while supporting a sustainable fashion brand.
- Qualifications: People-facing experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Working at Stella McCartney is a truly rewarding experience. As a luxury fashion company with a strong ethical standpoint, we are leaders and innovators in our industry.
Overview
Reporting to the Workplace Experience & Facilities Manager, the Receptionist will be the first point of contact for visitors and callers of our Global Head Office located in London. The Receptionist will assist the Workplace team with day-to-day administration and support for maintenance, health and safety, and security.
Location: London
Hours: 40hrs per week - Monday to Friday
Your Mission:
- Welcome visitors to the office, notifying hosts of their arrival and issuing access passes for them where appropriate.
- Answer and direct calls in a prompt and professional manner.
- Monitor shared email inbox, answering queries and redirecting to appropriate stakeholders.
- Coordinate meeting room bookings and assist with set-up and clean-up when required.
- Carry out daily walkthroughs of the building to ensure standards are maintained, both by staff and service providers.
- Own the management and organisation of the postroom, ensuring packages are scanned in and sorted correctly.
- Book outgoing couriers, ensuring parcels are sent out efficiently with the correct documentation.
- Answer general employee queries, directing them appropriately.
- Assist in weekly fire alarm tests.
- Assist with the set up of company events held on the premises, including set-up, take-down and organising deliveries and collections.
- Issue access cards, maintaining the system on a monthly basis.
- Respond to heating and air conditioning requests.
- Assist with various administrative tasks.
Your Talent:
- Flexible with a hands-on work ethic.
- Computer literate, including excellent knowledge of Microsoft packages (Word, Excel & PowerPoint).
- Previous experience in a people facing role within a fast-paced business.
- A good communicator with the ability to interface regularly with internal and external personnel at all levels.
- Ability to be discrete, confidential and reliable.
- A self-starter that actively looks for potential improvements and is proactive in finding solutions.
Reward
Our philosophy is to go beyond monetary return and consider ourselves responsible for your wellbeing, your family, your health, your time and the community.
- Up to 50% discount on Stella McCartney products.
- Matched pension contribution up to 6%.
- Extensive private medical and critical illness insurance, as well as life assurance.
- Annual Health Screening.
- 25 days annual leave (not including Bank Holidays) + 1 day of Birthday leave.
- Flexible working/core hours.
- Enhanced Maternity/paternity packages.
- Matched Give as You Earn charity scheme.
- Discounted gym and fitness memberships (Classpass).
- Health cash plan.
- Physical and Mental Wellbeing Support Services.
- Employee referral bonus.
- Optional/ Paid Benefits: Season ticket loan, cycle to work and tech schemes, travel and dental insurance and much more.
We welcome people with disabilities and endeavour to make reasonable adjustments. If you do require such adjustments please let us know within 48 hours of your interview.
At Stella McCartney, we like to be bold. For us this means challenging ourselves and the wider industry in which we operate. As part of our commitments to inclusive fashion, we have an ambitious strategy to put diversity, equity and inclusion at the centre of everything we do. Our starting point is to create a workplace where different voices are respected, heard and empowered in equal measure regardless of factors such as culture and backgrounds, and to influence and disrupt fashion and other industries by providing opportunities for global diverse talent to shine.
Receptionist in London employer: Stella McCartney America
Stella McCartney is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and professional growth. Located in the heart of London, our Global Head Office provides a dynamic environment where you can thrive, supported by generous benefits such as extensive health insurance, flexible working hours, and a commitment to diversity and inclusion. Join us in making a meaningful impact in the luxury fashion industry while enjoying a rewarding career with ample opportunities for personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in London
✨Tip Number 1
First things first, make sure you know the company inside out. Research Stella McCartney's values and mission, especially their ethical standpoint. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the face of the company. Role-play common scenarios with a friend or family member to get comfortable with answering calls and welcoming visitors. Confidence is key!
✨Tip Number 3
Don’t forget to prepare some questions for your interview. This shows that you’re engaged and eager to learn more about the role and the company culture. Ask about their approach to employee wellbeing or how they support diversity and inclusion.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Stella McCartney family. Good luck!
We think you need these skills to ace Receptionist in London
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the company.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience. Mention specific skills that match the job description, like your people-facing experience or your proficiency with Microsoft packages.
Keep It Professional:While we love a friendly tone, remember to keep your application professional. Use clear language and check for any typos or errors before hitting send. First impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Stella McCartney America
✨Know the Company
Before your interview, take some time to research Stella McCartney. Understand their values, especially their commitment to ethical fashion. This will not only help you answer questions but also show your genuine interest in the company.
✨Practice Your Communication Skills
As a Receptionist, you'll be the first point of contact for visitors and callers. Practise clear and professional communication. You might want to role-play with a friend or family member to get comfortable with answering calls and directing queries.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage tasks like coordinating meeting room bookings or handling the postroom. Think of specific examples from your past experience that demonstrate your ability to stay organised and efficient in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how they measure success in the Receptionist role. This shows you're engaged and eager to contribute to the workplace experience.
