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- Tasks: Lead the Airport Hospitality Team and ensure smooth operations at Edinburgh Airport.
- Company: Join CAVU, a dynamic company transforming airport experiences worldwide.
- Benefits: Enjoy discounts, career development, meals on duty, and a pension scheme that doubles your contribution.
- Why this job: Be part of a team creating seamless travel experiences and making a real impact.
- Qualifications: Experience in hospitality management and strong leadership skills required.
- Other info: Great opportunities for growth in the UK's largest Airport Operator.
The predicted salary is between 30797 - 43000 £ per year.
Based at Edinburgh Airport, this is a permanent contract for 37.5 hours per week with a salary of £30,796.56 per annum.
We are currently recruiting for a Duty Manager to join our Airport Hospitality Team.
Duties will include:
- Being the point of escalation, as the senior manager on site, for any complaints within the lounge.
- Responsible for ensuring the requirements for food hygiene are implemented and instilled in the team.
- Responsible for all operational requirements including appropriate staffing levels against business volume, deployment of team members, appropriate rotation of staff to ensure skill maintenance, table/customer planning, reception processes, daily banking including investigations following discrepancies.
- Working with the Kitchen Manager and responsible for efficient stock ordering, stock control, invoicing and ensuring receipt of deliveries are managed and recorded daily in line with MAG policy.
- Accountable for the legislative requirements of the lounge/F&B area, including Health & Safety, food hygiene and serving of alcohol.
- Responsible for the correct handling of waste in line with Lounge and airport requirements.
- To assist with the preparing of staff rotas, timesheets and absence administration.
- Responsible for any other reasonable requests as designated by management.
What will make you successful in the role?
- A solid background in the hospitality sector, with a proven track record.
- Experience of managing catering teams either in house or via contracted providers.
- Successfully managed budgets, capable of prioritising spend, driving profit and identifying cost efficiencies.
- Computer literacy on mainstream PC applications including Microsoft Office.
- Ability to lead, inspire and motivate a diverse team with fairness and empathy, having courageous performance discussions as appropriate.
- Able to create a culture of results within a high pressured environment through a strong team spirit & is highly organised in working style, prioritising, scheduling and delegating with skill.
- Takes ownership, is committed to achieving growth by creating a culture of innovation commitment and engagement.
- Food Hygiene level 3 or above would be an advantage.
- Know the key principles of risk assessment and how to identify, plan for and minimise risks to the service and operation.
Benefits:
- Access to our employee rewards portal with discounts and savings.
- 24-hour Employee Assistance Programme.
- Pension scheme which doubles your contribution.
- Fantastic career development opportunities – We are the UK’s largest Airport Operator!
- Tax-free Airside shopping in our departure lounge.
- Meals on duty.
How do I apply?
Please submit your up-to-date CV and a covering letter detailing how you meet the role criteria.
Duty Manager in Manchester employer: Steiner AG Zürich
Contact Detail:
Steiner AG Zürich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at CAVU or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research CAVU’s values and recent projects. Show them you’re not just another candidate but someone who genuinely cares about creating seamless travel experiences.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on how you’d handle complaints and manage a team under pressure, as these are key aspects of the Duty Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the CAVU family.
We think you need these skills to ace Duty Manager in Manchester
Some tips for your application 🫡
Craft a Tailored CV: Make sure your CV is tailored to the Duty Manager role. Highlight your experience in hospitality and any relevant management skills. We want to see how your background aligns with what we’re looking for!
Write a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain how you meet the role criteria and why you’re excited about joining CAVU. Let us know what makes you the perfect fit for our team.
Showcase Your Leadership Skills: In both your CV and cover letter, emphasise your ability to lead and inspire a team. We love candidates who can create a positive culture and drive results, so share examples of how you've done this in the past.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Steiner AG Zürich
✨Know Your Stuff
Make sure you’re familiar with CAVU’s mission and values, especially their focus on creating seamless travel experiences. Brush up on your knowledge of the hospitality sector and be ready to discuss how your background aligns with their needs.
✨Showcase Your Leadership Skills
As a Duty Manager, you’ll need to lead a diverse team. Prepare examples of how you’ve inspired and motivated teams in high-pressure situations. Think about specific challenges you’ve faced and how you handled them with fairness and empathy.
✨Be Ready for Operational Questions
Expect questions about managing budgets, staffing levels, and food hygiene practices. Have concrete examples ready that demonstrate your experience in these areas, particularly any successes in driving profit or improving efficiency.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, the challenges they face, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
