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- Tasks: Provide top-notch IT support by resolving desktop issues for clients.
- Company: Global tech consulting company with a focus on innovation.
- Benefits: Competitive salary, health insurance, and monthly bonuses.
- Why this job: Join a fast-paced environment and enhance your troubleshooting skills.
- Qualifications: 2-4 years of experience in desktop support and strong customer service skills.
- Other info: Great opportunity for career growth in a dynamic tech setting.
The predicted salary is between 28800 - 43200 £ per year.
A global tech consulting company is seeking a Desktop Support Technician to provide professional IT support by resolving desktop issues for clients. The ideal candidate should have 2-4 years of experience, strong troubleshooting skills, and competence in both Windows and Mac environments.
This role includes:
- Configuring workstations
- Managing software tickets
- Providing customer service in a fast-paced setting
Competitive salary and a comprehensive benefits package including health insurance and a monthly bonus are offered.
Onsite IT Support Specialist — Desktops & Devices employer: Stefanini, Inc
Contact Detail:
Stefanini, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite IT Support Specialist — Desktops & Devices
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those who work in IT support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your troubleshooting skills! During interviews, be ready to share specific examples of how you've resolved desktop issues in the past. We want to see your problem-solving prowess in action!
✨Tip Number 3
Practice makes perfect! Consider doing mock interviews with friends or using online resources. This will help you feel more confident and articulate when discussing your experience with Windows and Mac environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Onsite IT Support Specialist — Desktops & Devices
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with desktop support, especially in Windows and Mac environments. We want to see how your skills match up with what we’re looking for!
Show Off Your Troubleshooting Skills: In your application, give examples of how you've resolved desktop issues in the past. We love seeing real-life scenarios that showcase your problem-solving abilities!
Customer Service Matters: Since this role involves providing support in a fast-paced setting, mention any customer service experience you have. We value candidates who can keep their cool while helping clients!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Stefanini, Inc
✨Know Your Tech Inside Out
Make sure you brush up on your troubleshooting skills for both Windows and Mac environments. Be ready to discuss specific issues you've resolved in the past, as this will show your hands-on experience and technical competence.
✨Showcase Your Customer Service Skills
Since this role involves providing support in a fast-paced setting, prepare examples of how you've successfully handled customer queries or complaints. Highlight your ability to stay calm under pressure and communicate effectively.
✨Familiarise Yourself with Common Software Tools
Get to know the software ticketing systems commonly used in IT support. If you have experience with any specific tools, be sure to mention them during the interview. This shows that you're proactive and ready to hit the ground running.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company's IT infrastructure or team dynamics. This not only demonstrates your interest in the role but also gives you a chance to assess if the company is the right fit for you.
