At a Glance
- Tasks: Provide hands-on IT support and diagnose hardware issues for customers.
- Company: Global tech consulting company with a focus on customer service.
- Benefits: Competitive salary, health schemes, and training opportunities.
- Why this job: Join a fast-paced environment and make a real difference in tech support.
- Qualifications: Strong ICT background and excellent problem-solving skills.
- Other info: Great opportunity for career growth in a dynamic team.
The predicted salary is between 30000 - 42000 £ per year.
A global tech consulting company in Pirbright is seeking an IT Support Specialist to deliver high-level customer service and technical support.
Responsibilities include:
- Diagnosing hardware issues
- Providing face-to-face assistance
- Managing installations
The ideal candidate has a strong ICT background and exceptional problem-solving skills.
This role offers a competitive salary and numerous benefits, including health schemes and training opportunities.
Deskside IT Technician: Fast-Paced, Hands-On Support employer: Stefanini, Inc
Contact Detail:
Stefanini, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deskside IT Technician: Fast-Paced, Hands-On Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work at companies you're interested in. A friendly chat can lead to insider info and even referrals.
✨Tip Number 2
Prepare for the interview by practising common IT support scenarios. Think about how you'd diagnose hardware issues or assist a customer face-to-face. We want you to shine when it comes to showcasing your problem-solving skills!
✨Tip Number 3
Don’t forget to research the company! Knowing their values and recent projects can help you tailor your responses during interviews. Plus, it shows you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Deskside IT Technician: Fast-Paced, Hands-On Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your ICT background and any relevant experience in IT support. We want to see how your skills match the fast-paced, hands-on nature of the role!
Show Off Your Problem-Solving Skills: In your cover letter, share specific examples of how you've tackled technical issues in the past. We love seeing candidates who can think on their feet and provide top-notch customer service.
Be Personable: Since this role involves face-to-face assistance, let your personality shine through! We appreciate a friendly tone and a genuine passion for helping others in your application.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly.
How to prepare for a job interview at Stefanini, Inc
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around hardware diagnostics and installations. Be ready to discuss specific tools and software you've used in past roles, as this will show your hands-on experience.
✨Showcase Your Customer Service Skills
Since the role involves delivering high-level customer service, prepare examples of how you've successfully assisted clients in the past. Think about challenging situations and how you resolved them while keeping the customer satisfied.
✨Practice Problem-Solving Scenarios
Expect to face some real-world problem-solving scenarios during the interview. Practise explaining your thought process when diagnosing issues or troubleshooting problems, as this will demonstrate your analytical skills and approach.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, and training opportunities. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.