Migration Technician

Overview

Responsible for executing device lifecycle activities including migrations, upgrades, and user support, ensuring smooth transitions and minimal disruption to business operations.

Responsibilities

• Perform laptop builds, imaging and configuration for Windows and Mac devices.
• Execute Windows OS migrations including troubleshooting during and post-migration.
• Support VDI (Virtual Desktop Infrastructure) and DaaS (Desktop as a Service) migration processes.
• Assist with cloud-based application deployments and ensure compatibility during migrations.
• Contact users to confirm migration details and assist with manual data transfers (e.g. mapped drives, Outlook signatures).
• Manage inventory and coordinate with mailroom for device logistics.
• Escalate technical issues promptly and maintain accurate records in ServiceNow Management Studio.
• Leverage Management Studio (migration tool) to provide transparency on migration progress.
• Collaborate with planners and report progress or blockers during daily stand-ups.
• Perform other tasks as required.

Requirements

• Strong technical knowledge of Windows OS migrations, hardware builds and cloud technologies.
• Familiarity with VDI/DaaS platforms and migration best practices.
• Ability to work independently and adapt in a fast-paced environment.
• Excellent communication and customer service skills.
• Experience with tools like Tec Toolbar, Citrix Director, VMware vSphere, and MS Teams.
• Familiarity with Windows 10/11 upgrade processes, VDI/DaaS strategies and cloud migration frameworks.
• Proficiency in ServiceNow and workflow visualization tools.

Whats next

Its best to apply today because job postings can be taken down, and we wouldn’t want you to miss this case. If you need further information just send us a message and we’ll be happy to assist.

Diversity & Inclusion

Here at the Stefanini Group we value plurality and equity regardless of race, sexual orientation, disability, age, ancestry, religion, gender and nationality. We understand and encourage the importance of being you!

About us

We are the Stefanini group, a global tech consulting company of Brazilian origin that believes in the power of people to transform businesses through technology.

We are present in over 40 countries and operate with the purpose of co-creating solutions TOGETHER WITH OUR CLIENTS that accelerate results and improve the experience of people and organizations.

Here we like to say that technology is not the end but the means: what really matters are the people who drive it all.

Our mindset is AI First, meaning we invest in cutting-edge technology in everything we do, focusing on results for our clients.

We are a company A GROUP that breathes collaboration and offers a dynamic environment where you will learn by doing, grow alongside the team and have space to contribute with ideas and projects.

More than just talking about digital transformation we believe in real transformation that starts with people and impacts real businesses.

If you are looking for a place to develop, innovate and be part of something bigger, the Stefanini Group is your place.

What we offer

• Competitive salary and benefits package including monthly absence-free bonus;
• Private health scheme including Private Medical, Dental, Optical and Holiday Travel;
• Insurance that are applied according to company policy;
• Extra vacation days;
• Opportunities to learn and develop: training programs;
• Personalized career path within the organization;
• Exposure to an international environment as part of a multicultural team spread across Europe.

We want to inform you that there are currently scams targeting job seekers by falsely using our company’s name, Stefanini. We sincerely apologize for any confusion or inconvenience this may have caused.

Please remember that legitimate job offers from Stefanini will always come through official channels including direct communication with our trained recruiters. If you receive any unsolicited messages requesting payment or personal information, please disregard them.

If you suspect you’ve been targeted please contact us immediately for verification.

Key Points to Remember:

• Legitimate job offers only follow interviews conducted with our hiring managers or clients.
• We will never ask for payment at any stage of the recruitment process.

Stay vigilant and feel free to reach out for verification. Your safety and security are our top priorities. Thank you for your understanding and cooperation.

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