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For Companies At a Glance
- Tasks: Resolve complex IT issues and provide hands-on support to customers.
- Company: Global tech consulting company based in London with a focus on innovation.
- Benefits: Full-time role with opportunities for professional development and a dynamic work environment.
- Why this job: Join a team that values customer service and embraces cutting-edge technology.
- Qualifications: Expertise in Microsoft Office 365, Windows OS, and networking technologies required.
- Other info: Ideal for those passionate about AI and looking to grow their IT career.
The predicted salary is between 36000 - 60000 £ per year.
A global tech consulting company in London is seeking a Mid-Senior level IT Support Specialist to deliver exceptional customer service. You will resolve complex IT issues, provide hands-on support, and deploy system updates.
The ideal candidate should have expertise in Microsoft Office 365, Windows OS, and networking technologies. A strong enthusiasm for AI and excellent interpersonal skills are highly desirable.
This full-time position offers a dynamic environment with numerous opportunities for professional development.
Deskside IT Technician — 3rd‑Line Support & Automation employer: Stefanini EMEA
Contact Detail:
Stefanini EMEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deskside IT Technician — 3rd‑Line Support & Automation
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in IT support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss specific examples of how you've tackled complex IT issues in the past.
✨Tip Number 3
Stay updated on the latest tech trends! Brush up on your knowledge of Microsoft Office 365, Windows OS, and networking technologies. This will not only boost your confidence but also impress hiring managers.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team and helps us keep track of your application.
We think you need these skills to ace Deskside IT Technician — 3rd‑Line Support & Automation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Office 365, Windows OS, and networking technologies. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant expertise!
Show Your Enthusiasm: In your cover letter, let us know why you’re excited about AI and how it relates to the role. We love candidates who are passionate about technology and eager to learn, so make sure that shines through!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Deskside IT Technician position.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Stefanini EMEA
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Office 365, Windows OS, and networking technologies. Be ready to discuss specific issues you've resolved in the past and how you approached them. This will show your technical expertise and problem-solving skills.
✨Show Your Enthusiasm for AI
Since a strong enthusiasm for AI is highly desirable, be prepared to talk about any relevant projects or experiences you've had with AI technologies. Share your thoughts on how AI can enhance IT support and improve customer service.
✨Demonstrate Your Interpersonal Skills
As this role involves delivering exceptional customer service, practice articulating how you've effectively communicated with clients or team members in previous roles. Use examples that highlight your ability to handle difficult situations with empathy and professionalism.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
