At a Glance
- Tasks: Coordinate and monitor property compliance, ensuring high standards and customer satisfaction.
- Company: Reputable provider with a commitment to safe and quality accommodation.
- Benefits: Generous leave, private health insurance, well-being days, and professional training.
- Other info: Opportunity for career growth and a supportive work environment.
- Why this job: Join a dynamic team and make a real difference in housing standards.
- Qualifications: Strong organisational skills, effective communication, and experience in compliance roles.
The predicted salary is between 30000 - 40000 £ per year.
We're proud to be an approved StS provider, which gives our local authority clients and our tenants the confidence that the accommodation we provide is safe and of a good standard. As our StS coordinator, you will play a central role in monitoring the compliance of all of our properties, organising and progressing the remedial work required to achieve and retain a good rating. With over 4000 properties in our portfolio, it's a busy role, so you'll need to be highly organized and comfortable delegating and overseeing the work of our StS Engineer. You'll be part of our broader maintenance team and will work alongside the Head of StS, so it's essential that you can work effectively as part of a team.
Main Duties & Responsibilities
- Effectively organize and manage the activities of our dedicated StS engineers to achieve the best possible ratings for our properties in their annual inspections.
- Ensure required remedial work is monitored with any delays logged and escalated to Head of StS.
- Ensure that the StS portal is kept up to date with accurate information.
- Create daily job sheets for the engineers.
- Prioritisation of works carried out.
- Monitor orders placed and allocate to jobs raised.
- Ensure that the highest levels of customer service are fully implemented to achieve customer satisfaction.
- Any other relevant duties as requested by the company.
- Responsible for reporting the status of jobs raised.
- Handling of contractor and client jobs, including dealing with any queries.
- To comply with S&P policies and to carry out any duties that may reasonably be required.
Skills & Knowledge
- Excellent interpersonal skills, with the ability to communicate effectively and maintain appropriate professional boundaries.
- Strong administrative skills.
- Effective delegation skills.
- Ability to prioritise workload and work effectively in a high-pressured environment.
- Close attention to detail.
- A proficiency in the use of MS Office including Outlook, Word.
- Previous experience in a similar position.
- Strong team ethic, with the proven ability to work effectively and collaboratively within a team or independently with individuals at all levels.
- Working on own initiative without close supervision and as part of a team.
- Working flexibly in responding to the varying demands of the role in order to achieve agreed outcomes.
It's an advantage if
- You have previous experience of working within the StS scheme or.
- You have previous experience of a similar role in a different compliance-focused environment.
Benefits
- 23 days leave, plus bank holidays.
- Additional holiday days for long service – up to 30 days.
- Celebration of tenure: 3 years £500, 5 years £1000, 10 years £5000.
- Private health insurance with Vitality.
- Birthday off.
- One well-being day off per year.
- Maternity/Paternity Pay.
- Pension schemes increase – after 2 years.
- Mental health & wellbeing training through the charity Mind.
- Professional Emergency First Aid at work training.
- £500 referral scheme for staff who refer a new employee, paid upon passing probation.
- Company payday lunch.
- Daily Fresh fruit.
StS Coordinator - 12 months maternity cover in London employer: Stef & Philips Limited
As an approved StS provider, we pride ourselves on offering a supportive and dynamic work environment where our employees can thrive. With a strong focus on compliance and customer satisfaction, the StS Coordinator role provides ample opportunities for professional growth and development, alongside generous benefits such as private health insurance, additional holiday for long service, and a commitment to employee well-being. Join us in making a meaningful impact within our community while enjoying a collaborative team culture and a range of perks that enhance your work-life balance.
Contact Details:
Stef & Philips Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land StS Coordinator - 12 months maternity cover in London
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We think you need these skills to ace StS Coordinator - 12 months maternity cover in London
Some tips for your application 🫡
Show Your Compliance Know-How:When you’re applying for a compliance-risk role like StS Coordinator - 12 months maternity cover, make sure to highlight your understanding of industry regulations and risk management principles. Mention any relevant coursework, certifications, or projects that showcase your expertise in these areas—it's what sets you apart!
Highlight Your Analytical Skills:In the compliance-risk field, strong analytical skills are essential. Talk about your experiences that required critical thinking and data analysis, whether in past roles, internships, or academic projects. Show us how you've identified risks and implemented solutions in the past.
Tailor Your CV for the Temporary Role:Since this is a temporary role, focus on your availability and flexibility in your CV. Highlight any previous short-term roles or projects that demonstrate your ability to adapt quickly and deliver results in a fast-paced environment. This helps employers see you as an easy fit in their team!
A Concise Cover Letter is Key:Keep your cover letter short and focused! Explain why you're interested in the compliance-risk area specifically for this temporary position at Stef & Philips Limited. Mention what you hope to learn and achieve, showing your enthusiasm and motivation to contribute positively during your time there.
How to prepare for a job interview at Stef & Philips Limited
✨Know Your Compliance Basics
Make sure you're clued up on the key compliance and risk regulations pertinent to the industry you're applying to. Understanding frameworks like GDPR or AML will not only impress but also show that you’re ready to hit the ground running in your temporary role at Stef & Philips Limited.
✨Prepare for Scenarios
Expect scenario-based questions that test your problem-solving skills. They might ask how you'd handle a specific compliance issue. Think through real situations you’ve encountered in past roles or study hypothetical cases to showcase your analytical skills and practical judgement during the interview.
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Since this is a temporary position, emphasise your ability to adapt quickly to new environments and team dynamics. Share examples of how you’ve successfully adjusted to changes in past roles and how this flexibility can benefit Stef & Philips Limited in the short term.
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Familiarise yourself with commonly used compliance tools or software, as they might come up in the interview. If you've used tools for risk assessments or compliance tracking, mention those and be ready to discuss how they can streamline processes at Stef & Philips Limited.