Bid Support Coordinator in London

About Steer

We are Steer and we help people, places and economies thrive. Steer is a global employee-owned business consultancy specializing in transportation, cities and infrastructure, with over 460 staff in 24 offices around the world. We have an enduring commitment to generate success for our clients, for ourselves and for the communities which we support. A commitment that ultimately improves the way people live, work and travel.

At Steer, our organization works to improve the outlook of our region, ensuring that our clients keep social and environmental impact in mind as they conduct their operations. The team you will be joining is based across our three UK offices in London, Leeds and Manchester. In addition, there will be opportunities to work with colleagues based in our offices overseas. Our social and cultural responsibilities form an important part of our culture and values. We believe that actions speak louder than words, and therefore have annual measurable targets across all social impact areas, particularly DEIA and sustainability. This year we are delighted to have won the 'Best Graduate Programme' award from Women in Rail and our senior staff offer mentoring support to Women in Transport. We have also committed to successfully operate as a Net Zero Carbon company by 2025, participating in the UN’s Global Compact.

About the role

The Bid Support Coordinator is responsible for supporting the identification, tracking, distribution, and management of new business opportunities across the UK business, and for the integrity of the systems and records that underpin this. The role requires strong organisation, attention to detail, good communication skills, confidence engaging with colleagues at all levels, and the ability to manage recurring tasks proactively. This role is responsible for ensuring that opportunities are captured accurately, distributed promptly, monitored consistently, and tracked through to decision, submission, outcome, or closure, and expected to maintain live records, escalate issues promptly, and continuously improve the systems used to manage opportunity information.

Work Environment

All Steer employees seeking a full-time opportunity are encouraged to spend 40% of their time either in office or on-site with clients. An employee’s typical work week consists of 40 hours (Hours, expectations, and exemption status will be adjusted for any applicant seeking a part-time opportunity.)

Compensation

Steer is committed to ensuring that all its employees are compensated a fair, liveable wage. All initial compensation, regardless of location, may be subject to change as skills, abilities, internal equity and geographic location are taken into account. In addition to base salary, all employees will be eligible for an annual discretionary performance bonus.

Requirements

Role Purpose

We are seeking an organized, proactive, and results-driven Bid Coordinator to join our Bids Team. In this role, you will take full ownership of opportunity sourcing, portal submission coordination, pipeline and framework management, and key bid reporting. As Steer continues to grow and expand, you will act as a strong central point of contact (POC) between cross-functional teams, clearing operational backlogs and optimizing our bidding processes to help us win more bids.

Key Responsibilities

• Portal Management & Submission Coordination: Maintain key sourcing portals, monitor alerts, manage user access, and act as the main point of contact for consultants and Project Managers to coordinate and execute timely, compliant proposal submissions.
• Opportunity Sourcing & Distribution: Monitor external portals, opportunity alerts, and inboxes to triage and distribute relevant opportunities to consultancy colleagues within 24 hours, ensuring full context is provided.
• Pipeline & Tracker Management: Maintain high data integrity across the Opportunities Tracker, EOI/PIN Tracker, and Pipeline Tracker. Proactively follow up on outcomes, resolve data discrepancies, and drive decision-making on high-value opportunities (>£100k).
• Framework & Rebate Management: Maintain the company framework tracker, track renewal/rate update cycles, log active projects, and collaborate with Finance to process rebate claims.
• Logging, Reporting & Administration: Process newly registered proposals and Project Information Documents (PIDs) via Agresso, log proposal outcomes, and prepare accurate weekly IBBM reports for executive review.
• Process Improvement & Feedback Capture: Capture client feedback post-bid, deliver system training to internal colleagues, explore AI/automation tools to enhance monitoring, and provide team coverage during peak periods.

Key Competencies & Experience

• Education & Background: A degree in Business, Communications, Marketing, Transport/Infrastructure Planning, or a related field.
• Organisation & Attention to Detail: Exceptional record-keeping skills with a meticulous approach to maintaining data accuracy across multiple tracking systems, ERPs (e.g., Agresso), and shared drives.
• Effective Communication: Clear, professional written and verbal communication skills to interface confidently with senior stakeholders, translate technical requirements, deliver training, and share executive reports.
• Driving Results & Ownership: Highly proactive with a proven ability to manage recurring workflows, prioritize tight deadlines, and follow up relentlessly on outstanding decisions or missing data.
• Problem-Solving & Initiative: Aptitude for identifying process bottlenecks, investigating root causes of system errors, and proposing practical improvements.
• Stakeholder Relationships: Ability to build strong, collaborative working relationships across cross-functional consultancy, finance, and business development teams.

Desirable Competencies & Experience

• End-to-End Bid Lifecycle Expertise: Solid background across the complete bid lifecycle, ideally gained within a smaller or fast-paced organization where wearing multiple hats and solving complex business problems was required.
• Process Ownership & Results Drive: A strong pusher who proactively follows up on dependencies, clears old backlogs, and establishes robust processes to increase bid win rates as the business expands.
• Central Coordination & Public Sector Portals: Excellent interpersonal skills to act as a clear POC between teams, alongside prior experience navigating UK/international public sector procurement portals and early market engagement notices (EOIs/PINs).
• Systems & Automation Interest: Hands-on experience using Agresso (or similar ERP platforms) and an interest in leveraging AI/automation tools to streamline opportunity monitoring and workflow tracking.
• Geographic & Secondary Language Bonus: Secondary language skills (relevant to Europe, the Americas, or Asia) are a bonus but not essential.

Benefits

For our UK applicants, we offer a competitive package of benefits including private medical insurance and health screening, life assurance, group income protection, company pension scheme, EAP, ability to buy and sell annual leave days, Season Ticket Loan, a group Share Incentive Plan, up to 5 days for volunteering activities and a discretionary bonus scheme based on annual compensation (dependent upon individual and company performance). Additionally, we offer 25 vacation days, 8 paid holidays and a bi-annual performance review process.

Steer is an equal opportunity employer and welcomes all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other legally protected status. Any other human expressions and experiences not mentioned here are equally welcome. If you require an accommodation, now or throughout your employment, please let us know. In our commitment to inclusivity in the workplace, Steer has welcomed the creation of various Employee Resource Groups, dedicated to ensuring the support, progression, and well-being of all employees.

Our evaluation processes are designed around merit and capability. We don’t select people on the prestige of their educational establishments or other background information. Our interviewers are trained on how to manage selection processes fairly and without bias, and to conduct processes which do not selectively appeal more to one or more demographic to the detriment of any others.

We understand that some may be dissuaded to apply based off their compatibility with the job description. That being said, we understand that not everyone is a perfect match on paper and encourage anyone to apply regardless of how much their work experience directly relates to the job description. Part-time and flexible working applications will be considered.