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- Tasks: Assess vehicle damage, prepare repair estimates, and ensure high-quality restorations.
- Company: Join Steer Automotive Group, the UK's largest accident repair business, known for excellence and innovation.
- Benefits: Enjoy competitive salary, 29 days holiday, flexible working, and a financial wellbeing app.
- Why this job: Be part of an award-winning team that values quality, customer care, and career progression.
- Qualifications: Must be ATA/NVQ Level 3 qualified in Vehicle Damage Assessment with Audatex proficiency.
- Other info: Ongoing training provided through Steer Academy, plus opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Social network you want to login/join with:
- Competitive salary plus performance related bonus
- 29 days holiday including public holidaysplus additional days with service
- Pension contributions
- Enhanced parental leave
- Wagestream—a Financial Wellbeing app giving you ultimate pay control! Get paid when you want, save monthly, enjoy shopping discounts, explore your benefits, and even connect with a financial coach.
- Talk to us about flexible working
- Cycle to work scheme
- Benefits App – virtual GP appointments, employee assistance programme (EAP), cycle to work, high street discounts, discounted vehicle maintenance & repairs and so much more!
- Steer Academy provides accredited ongoing training – paid for by the business
- Opportunities for career progression
Drive your career forward with the UK’s largest accident repair group.
At Steer Automotive Group, we don’t just repair vehicles — we restore confidence and pride. As the UK’s largest accident repair business, we lead the way in delivering fast, high-quality, and customer-focused repairs. With a commitment to excellence, innovation, and integrity, we’re looking for an experienced Vehicle Damage Assessor (VDA) to join our award-winning team.
About the Role:
As a VDA, you\’ll be the vital link between our customers, insurers, and workshop teams. Using your technical expertise, you\’ll assess vehicle damage, prepare accurate repair estimates, and ensure every vehicle is restored to the highest possible standard.
Responsibilities:
- Accurately assess damaged vehicles using Audatex or similar estimating systems
- Liaise with customers, engineers, and insurers regarding repair costs and authorisations
- Support the workshop team with technical guidance on repair methods and timelines
- Ensure compliance with BS10125 standards and internal quality control procedures
- Deliver outstanding customer service throughout the repair process
What We’re Looking For:
- ATA/NVQ Level 3 qualified or equivalent in Vehicle Damage Assessment
- Proficient in using Audatex and bodyshop management systems
- Strong attention to detail and the ability to work efficiently under pressure
- A passion for quality, customer care, and continuous improvement
Join Steer Automotive Group — where your expertise drives innovation and integrity every day.
Apply now and be part of a company setting the standard in accident repair.
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Vehicle Damage Assessor employer: Steer Automotive Group
Contact Detail:
Steer Automotive Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Damage Assessor
✨Tip Number 1
Familiarise yourself with Audatex and other estimating systems. Since proficiency in these tools is crucial for the Vehicle Damage Assessor role, consider taking online courses or tutorials to sharpen your skills before applying.
✨Tip Number 2
Network with professionals in the automotive repair industry. Attend local workshops or join online forums to connect with current VDAs or those in similar roles. This can provide you with insights into the job and potentially lead to referrals.
✨Tip Number 3
Stay updated on the latest trends and technologies in vehicle damage assessment. Follow industry news and subscribe to relevant publications to demonstrate your commitment to continuous improvement during interviews.
✨Tip Number 4
Prepare to discuss your customer service experience. As a VDA, you'll be the link between customers and the workshop, so think of examples where you've provided outstanding service or resolved conflicts effectively.
We think you need these skills to ace Vehicle Damage Assessor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your qualifications, especially your ATA/NVQ Level 3 in Vehicle Damage Assessment. Include specific examples of your experience with Audatex and bodyshop management systems to demonstrate your technical expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for quality and customer care. Mention how your skills align with the responsibilities of the Vehicle Damage Assessor role and express your enthusiasm for joining Steer Automotive Group.
Highlight Relevant Experience: In your application, emphasise any previous roles where you assessed vehicle damage or liaised with customers and insurers. Use metrics or specific achievements to illustrate your impact in those positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Vehicle Damage Assessor role.
How to prepare for a job interview at Steer Automotive Group
✨Know Your Technical Stuff
As a Vehicle Damage Assessor, you'll need to demonstrate your expertise in assessing vehicle damage and using systems like Audatex. Brush up on your technical knowledge and be ready to discuss specific examples of how you've successfully assessed damage in the past.
✨Showcase Your Customer Service Skills
Since this role involves liaising with customers and insurers, it's crucial to highlight your customer service experience. Prepare examples of how you've handled customer queries or complaints effectively, showcasing your ability to maintain high standards of service.
✨Understand the Company Values
Steer Automotive Group prides itself on excellence, innovation, and integrity. Familiarise yourself with these values and think about how your personal work ethic aligns with them. Be prepared to discuss how you embody these principles in your work.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and opportunities for career progression. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
