At a Glance
- Tasks: Lead a team of Vehicle Damage Assessors and ensure high-quality assessments.
- Company: Join Steer Automotive Group, the UK's leading accident repair group.
- Benefits: Competitive salary, performance bonuses, 29 days holiday, and flexible working options.
- Other info: Ongoing training and excellent career progression opportunities await you.
- Why this job: Make a real impact in a fast-paced environment while developing your career.
- Qualifications: Experience in vehicle damage assessment and strong communication skills required.
The predicted salary is between 33075 - 40425 £ per year.
London, NW10 6RS Ref: VA4197#TEC1
Benefits
- Competitive salary plus performance related bonus
- 29 days holiday including public holidays plus additional days with service
- Pension contributions
- Referral bonus scheme
- Enhanced parental leave
- Enhanced sick pay
- Wagestream—a Financial Wellbeing app giving you ultimate pay control!
- VIP Awards – colleague recognition scheme
- Cycle to work scheme
- Benefits App – virtual GP appointments, employee assistance programme (EAP), cycle to work, high street discounts, discounted vehicle maintenance & repairs and so much more!
- Steer Academy provides accredited ongoing training – paid for by the business
- Opportunities for career progression
Join the UK’s leading accident repair group – where excellence, innovation, and integrity drive everything we do. At Steer Automotive Group, we deliver more than just repairs — we provide confidence, trust, and quality in every step of the customer journey.
We are currently seeking an experienced Vehicle Damage Assessor (VDA) to join our team and help ensure every vehicle is accurately assessed and efficiently processed for repair. If you have a keen eye for detail, a passion for doing things right, and thrive in a fast-paced, customer-focused environment, this is your opportunity to be part of a business that’s redefining standards in accident repair.
What You’ll Be Doing
- Lead, support and manage a team of Vehicle Damage Assessors, ensuring high standards of performance and customer service.
- Oversee the assessment of vehicle damage and ensure accurate, cost-effective repair estimates are produced.
- Review and quality-check estimates to ensure accuracy, consistency and compliance with manufacturer and industry standards.
- Monitor team performance, workload and productivity, ensuring assessments are completed within agreed timescales.
- Provide guidance and technical support to Assessors on complex or challenging damage assessments and repair methods.
- Liaise with customers, insurers, repairers and other stakeholders to resolve queries and ensure a smooth repair process.
- Monitor repair progress and ensure any additional damage or changes are assessed and authorised appropriately.
- Coach, mentor and develop team members, identifying training needs and supporting continuous improvement.
- Ensure all assessments, estimates and documentation are completed accurately and in line with company procedures and relevant legislation.
- Identify opportunities to improve processes, efficiency and quality across the damage assessment function.
- Promote a positive team culture, maintaining high standards of professionalism, communication and health and safety.
What We’re Looking For
- Proven experience in a VDA/Estimator role within the accident repair industry
- ATA VDA accreditation (or working towards it)
- Proficiency with Audatex and other estimating platforms
- Strong communication and organisational skills
- A detail-oriented individual who values accuracy, efficiency, and professional integrity
What We Offer
- Ongoing training and professional development opportunities
- Access to the latest tools, systems, and industry innovations
- A supportive working environment focused on teamwork, respect, and continuous improvement
- Real career progression across a growing, national business with a reputation for excellence
If you're looking to develop your career with a company that values excellence, embraces innovation, and operates with integrity, apply now and join the team at Steer Automotive Group.
Vehicle Damage Assessor Team Leader in London employer: Steer Automotive Group
At Steer Automotive Group, we pride ourselves on being an excellent employer, offering a competitive salary and a range of benefits including enhanced parental leave and a financial wellbeing app for ultimate pay control. Our supportive work culture fosters professional growth through accredited training and career progression opportunities, all within a dynamic environment in Feltham where your contributions are recognised and valued.
