Workshop Controller

Dorchester Ref: VA2795 #TEC2 Benefits * Competitive salary plus performance related bonus * 29 days holiday including public holidays plus additional days with service * ​Pension contributions * ​Referral bonus scheme * ​Enhanced parental leave * ​Enhanced sick pay * Wagestream—a Financial Wellbeing app giving you ultimate pay control! Get paid when you want, save monthly, enjoy shopping discounts, explore your benefits, and even connect with a financial coach. * ​Talk to us about flexible working * ​VIP Awards – colleague recognition scheme * Cycle to work scheme​ * Benefits App – virtual GP appointments, employee assistance programme (EAP), cycle to work, high street discounts, discounted vehicle maintenance & repairs and so much more! * ​Steer Academy provides accredited ongoing training – paid for by the business * ​Opportunities for career progression About the Role As a Workshop Controller, you will be responsible for managing the daily operations of a busy and fast-paced workshop. Your focus will be on ensuring that vehicle repairs and maintenance are completed efficiently, safely, and to the highest standard. You will lead a team of skilled technicians, coordinate workflow, and serve as the key link between the workshop and front-of-house staff. In addition, you will support the VDA team in damage assessments and job planning. Key Responsibilities * Oversee the daily running of the workshop, ensuring efficient job flow and timely delivery of work. * Allocate jobs to technicians based on skills and workload to maximise productivity. * Conduct quality control checks to ensure all work meets company, manufacturer, and industry standards. * Liaise with service advisors to provide timely and accurate updates to customers. * Ensure health and safety regulations and best practices are followed at all times. * Manage parts and inventory in collaboration with the Parts team to support continuous workflow. * Mentor and train staff, supporting professional development and maintaining a positive team environment. About You You will have a strong background in the automotive repair industry, ideally as an MET, Panel or Paint Technician, or VDA, with supervisory experience. You will also have: * A thorough technical understanding of vehicle systems and repair methods. * Strong leadership and organisational skills. * The ability to manage multiple tasks under pressure. * Excellent communication and interpersonal skills. * Knowledge of health and safety procedures and risk assessments. * Confidence in using workshop management systems and other software tools. * Experience with vehicle damage estimating and ideally Audatex. * A valid UK driving licence. What We Offer * A competitive salary with additional benefits * Career development and ongoing training opportunities Ready to take on a new challenge? If you\’re an experienced Workshop Controller or looking to take the next step in your career, we’d love to hear from you. Apply today and become part of Steer Automotive Group in Dorchester