At a Glance
- Tasks: Support a dedicated team in a modern clinical environment, assisting patients with prosthetic needs.
- Company: Join Steeper Group, a leader in prosthetics and accessible technology with over 100 years of experience.
- Benefits: Gain valuable experience, work in a friendly team, and contribute to meaningful patient care.
- Other info: Dynamic role with opportunities for personal growth in a supportive environment.
- Why this job: Make a real difference in people's lives while developing your administrative skills.
- Qualifications: Previous reception or admin experience, good computer skills, and effective communication.
The predicted salary is between 24169 - 25000 £ per year.
We have an exciting opportunity for a receptionist / administrator to join our friendly and dedicated team at the Kent and Medway Prosthetic Centre in Maidstone. Having recently moved into our brand-new, purpose-built facility, there’s never been a better time to join us. You’ll become part of a welcoming and experienced multidisciplinary team, working in a modern clinical environment where teamwork and patient-centered care are at the heart of everything we do.
A receptionist / administrator provides flexible support to the Kent & Medway Prosthetic team to help meet the needs of patients requiring artificial limbs (prostheses) who have experienced limb loss due to congenital conditions, amputation, or injury, helping them to regain mobility, function, and independence.
The general clerical duties include:
- Monitoring the reception area
- Dealing with inquiries face to face and/or on the phone
- Routine use of our electronic system Meditech
- Managing patients’ records
- Organising meetings and events
- Minutes taking
- Managing petty cash and stationary supplies
Your Duties and Responsibilities:
- Have good knowledge of customer care principles and practices
- Act in a professional manner to colleagues, service users and their families at all times (both face to face and on the phone)
- Undertake a range of administration processes to meet the needs of the services and support colleagues, daily use of IT systems
- Welcoming and booking in/out all patients and visitors that attend the centre
- Booking patients' appointments for all departments face to face and via telephone
- Answering and making telephone calls
- Dealing with patient data and returning notes to medical records if needed
- Checking and actioning mailboxes daily
- Ensuring all paperwork is recorded and processed through Steeper Systems in accordance with set procedures
- Keeping all patient details up to date on Meditech
- Posting out goods and receiving post
- Assisting the Business support lead with daily tasks
- Providing flexible support to the team in the Kent and Medway prosthetic services
What we are looking for:
- Previous Reception / Administrative experience
- Good computer skills and presentation skills
- Experience with Word, PowerPoint, Excel and other MS Office products
- Experience with minuting desirable
- Good communicator
- DBS check
What's In It For You?
Steeper Group is a privately-owned business that was formed over 100 years ago. Since then we have expanded across prosthetics, orthotics and accessible technology – with a focus on creating significant turning points in individuals’ lives through exceptional clinical services and award-winning products. We are a true leader in our market. From humble beginnings, we have grown to become one of the UK’s largest suppliers of Orthotic, Prosthetic and Accessible Technology products. Uniquely, we combine age-old craft skills with the latest innovations in manufacturing and materials. Steeper’s vision is to create life’s turning points, together.
Receptionist in Maidstone employer: Steeper Inc.
Steeper Group is an excellent employer, offering a supportive work culture that values teamwork and innovation in the heart of Portsmouth. Employees benefit from a rich history of over 100 years in the industry, with opportunities for personal and professional growth while contributing to meaningful projects that change lives. Join us to be part of a dedicated team that combines traditional craftsmanship with cutting-edge technology, ensuring a rewarding experience in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Maidstone
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Steeper Inc..
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Steeper Inc..
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Steeper Inc., don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Receptionist in Maidstone
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Steeper Inc..
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Steeper Inc..
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Steeper Inc.. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Steeper Inc.. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Steeper Inc.
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Steeper Inc.’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
