Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Receptionist/Administrator, welcoming patients and supporting our clinical team.
- Company: Steeper Group is a leading UK supplier of orthotic and prosthetic products with a century of innovation.
- Benefits: Enjoy flexible working, competitive salary, employee discounts, and support for qualifications.
- Why this job: Be part of a team that creates life-changing solutions and makes a real impact in people's lives.
- Qualifications: Must be reliable, detail-oriented, and have previous customer service experience.
- Other info: This part-time role offers 20 hours per week with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Receptionist/ Administrator – Portsmouth Steeper Group is a true leader in the Orthotic, Prosthetic and Assistive Technology products. In the past 100 years we have grown to become one of the UK’s largest suppliers. Steeper’s vision is to create life’s turning points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services. We have an exciting opportunity for part time a Receptionist/Administrator to join our existing team in Portsmouth. The Role: Responsible for providing a face to face contact with service users, and to provide support to all administration functions within the clinical team. Responsibilities: Raise and issue restock orders for ED Issue restock orders for Fracture clinic QAH Booking patients appointments for all departments face to face and via telephone Answering and making telephone calls Filing notes and returning notes to medical records Preparing clinics Checking and actioning mailboxes Registering referrals Taking control of clinic lists during the event of a fire/emergency Ensure all paperwork recorded and processed through Steeper Systems in accordance with set procedures Keeping all patient details up to date on Meditech Stock take on site when required Support clinical staff when required (e.g. Chaperoning) Taking minutes in meetings Posting out goods Cover Reception and front office duties when required Any other administrative duties as directed What we are looking for: Competent in multitasking and working well under pressure. Reliable and time efficient Excellent attention to detail Previous customer service experience and dealing with the public Good phone manner What we offer in return: Competitive salary Incremental holiday allowance (rising with service) Canteen onsite Employee discount platform Employee Assistance Programs Qualification support Flexible working Refer a friend incentive Cycle2work scheme Subscription and registration fees paid e.g. HCPC Continuous professional development plans with internal and external training and courses available
Receptionist / Administrator employer: Steeper Group
Contact Detail:
Steeper Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Administrator
✨Tip Number 1
Familiarise yourself with the Steeper Group's products and services. Understanding their orthotic, prosthetic, and assistive technology offerings will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your customer service experience in conversations. Since the role involves face-to-face contact with service users, sharing specific examples of how you've successfully managed customer interactions can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your multitasking abilities. The job requires handling various administrative tasks under pressure, so be ready to share instances where you've effectively juggled multiple responsibilities in previous roles.
✨Tip Number 4
Showcase your attention to detail. Since the role involves maintaining accurate patient records and processing paperwork, be prepared to discuss how you ensure accuracy in your work and any systems you use to stay organised.
We think you need these skills to ace Receptionist / Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and administration. Emphasise skills like multitasking, attention to detail, and any previous roles that involved direct contact with the public.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities listed in the job description. Mention your ability to handle multiple tasks under pressure and provide examples of how you've successfully managed similar duties in the past.
Showcase Relevant Skills: In your application, clearly outline your competencies in using administrative systems and handling patient information. If you have experience with Meditech or similar software, be sure to mention it.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Steeper Group
✨Showcase Your Customer Service Skills
As a Receptionist Administrator, you'll be the first point of contact for patients and visitors. Be prepared to share examples of your previous customer service experience, highlighting how you effectively handled inquiries or resolved issues.
✨Demonstrate Multitasking Abilities
This role requires juggling multiple tasks simultaneously. During the interview, discuss situations where you've successfully managed various responsibilities under pressure, showcasing your organisational skills.
✨Highlight Attention to Detail
Attention to detail is crucial in this position. Prepare to discuss how you've ensured accuracy in your previous roles, whether it was in data entry, managing appointments, or maintaining records.
✨Familiarise Yourself with Meditech
Since the role involves using Meditech for patient details and reports, it would be beneficial to research this system beforehand. If you have experience with similar software, mention it during the interview to demonstrate your technical proficiency.
