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- Tasks: Be the friendly face of our team, supporting patients and managing admin tasks.
- Company: Join Steeper Group, a leader in innovative prosthetic and assistive technology.
- Benefits: Enjoy competitive pay, flexible hours, and professional development opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Customer service skills and ability to multitask under pressure.
- Other info: Dynamic work environment with great career growth potential.
The predicted salary is between 24000 - 36000 £ per year.
Steeper Group is a true leader in the Orthotic, Prosthetic and Assistive Technology products. In the past 100 years we have grown to become one of the UK’s largest suppliers. Steeper’s vision is to create life’s turning points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services.
We have an exciting opportunity for part time a Receptionist/Administrator to join our existing team in Portsmouth.
The Role:
Responsible for providing a face to face contact with service users, and to provide support to all administration functions within the clinical team.
Responsibilities:
- Raise and issue restock orders for ED
- Issue restock orders for Fracture clinic QAH
- Booking patients appointments for all departments face to face and via telephone
- Answering and making telephone calls
- Filing notes and returning notes to medical records
- Preparing clinics
- Checking and actioning mailboxes
- Registering referrals
- Taking control of clinic lists during the event of a fire/emergency
- Ensure all paperwork recorded and processed through Steeper Systems in accordance with set procedures
- Keeping all patient details up to date on Meditech
- Stock take on site when required
- Support clinical staff when required (e.g. Chaperoning)
- Taking minutes in meetings
- Posting out goods
- Cover Reception and front office duties when required
- Any other administrative duties as directed
What we are looking for:
- Competent in multitasking and working well under pressure.
- Reliable and time efficient
- Excellent attention to detail
- Previous customer service experience and dealing with the public
- Good phone manner
What we offer in return:
- Competitive salary
- Incremental holiday allowance (rising with service)
- Canteen onsite
- Employee discount platform
- Employee Assistance Programs
- Qualification support
- Flexible working
- Refer a friend incentive
- Cycle2work scheme
- Subscription and registration fees paid e.g. HCPC
- Continuous professional development plans with internal and external training and courses available
Receptionist / Administrator employer: Steeper Group
Contact Detail:
Steeper Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Administrator
✨Tip Number 1
Get to know the company! Research Steeper Group and their values. When you walk in for your interview, show us that you understand our mission to create life’s turning points. It’ll make you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice your phone manner! Since you'll be handling calls and booking appointments, we recommend rehearsing how you’d greet a caller or handle a tricky question. A friendly and professional tone can make all the difference.
✨Tip Number 3
Show off your multitasking skills! During the interview, share examples of how you've juggled multiple tasks in previous roles. We want to see that you can keep calm under pressure and manage various responsibilities like a pro.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Steeper Group. Let’s make those life-changing moments happen together!
We think you need these skills to ace Receptionist / Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Receptionist/Administrator role. Highlight your customer service experience and any relevant administrative skills. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Steeper Group. Be sure to mention your multitasking abilities and attention to detail, as these are key for us.
Show Off Your Communication Skills: Since this role involves a lot of face-to-face and phone interactions, make sure to showcase your excellent phone manner and communication skills in your application. We love candidates who can connect with people!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Steeper Group
✨Know the Company Inside Out
Before your interview, take some time to research Steeper Group. Understand their products, values, and vision. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Multitasking Skills
As a Receptionist/Administrator, you'll need to juggle various tasks. Prepare examples from your past experiences where you've successfully managed multiple responsibilities at once. This will demonstrate your ability to thrive under pressure.
✨Practice Your Phone Etiquette
Since you'll be handling calls, practice your phone manner. Consider doing mock calls with a friend to refine your communication skills. Being polite, clear, and professional over the phone is crucial for this role.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics or the specific challenges faced by the reception team. This shows you're engaged and eager to contribute.
