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- Tasks: Be the friendly face of our team, supporting patients and managing admin tasks.
- Company: Join Steeper Group, a leader in innovative healthcare solutions.
- Benefits: Enjoy competitive pay, flexible hours, and professional development opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Customer service skills and ability to multitask under pressure.
- Other info: Dynamic work environment with growth potential and supportive team culture.
The predicted salary is between 24000 - 36000 £ per year.
Steeper Group is a true leader in the Orthotic, Prosthetic and Assistive Technology products. In the past 100 years we have grown to become one of the UK’s largest suppliers. Steeper’s vision is to create life’s turning points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services.
We have an exciting opportunity for part time a Receptionist/Administrator to join our existing team in Portsmouth.
The Role:Responsible for providing a face to face contact with service users, and to provide support to all administration functions within the clinical team.
Responsibilities:- Raise and issue restock orders for ED
- Issue restock orders for Fracture clinic QAH
- Booking patients appointments for all departments face to face and via telephone
- Answering and making telephone calls
- Filing notes and returning notes to medical records
- Preparing clinics
- Checking and actioning mailboxes
- Registering referrals
- Taking control of clinic lists during the event of a fire/emergency
- Ensure all paperwork recorded and processed through Steeper Systems in accordance with set procedures
- Keeping all patient details up to date on Meditech
- Stock take on site when required
- Support clinical staff when required (e.g. Chaperoning)
- Taking minutes in meetings
- Posting out goods
- Cover Reception and front office duties when required
- Any other administrative duties as directed
- Competent in multitasking and working well under pressure.
- Reliable and time efficient
- Excellent attention to detail
- Previous customer service experience and dealing with the public
- Good phone manner
- Competitive salary
- Incremental holiday allowance (rising with service)
- Canteen onsite
- Employee discount platform
- Employee Assistance Programs
- Qualification support
- Flexible working
- Refer a friend incentive
- Cycle2work scheme
- Subscription and registration fees paid e.g. HCPC
- Continuous professional development plans with internal and external training and courses available
Locations
Receptionist / Administrator in Hampshire, Portsmouth employer: Steeper Group
Contact Detail:
Steeper Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Administrator in Hampshire, Portsmouth
✨Tip Number 1
Get to know the company before your interview! Research Steeper Group's values and products so you can show genuine interest. This will help us see that you're not just looking for any job, but that you really want to be part of our team.
✨Tip Number 2
Practice your phone manner! Since you'll be handling calls and booking appointments, it’s crucial to sound friendly and professional. Grab a friend and do some mock calls to get comfortable.
✨Tip Number 3
Show off your multitasking skills during the interview! We love candidates who can juggle tasks under pressure. Share examples from your past experiences where you successfully managed multiple responsibilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Steeper family.
We think you need these skills to ace Receptionist / Administrator in Hampshire, Portsmouth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a role like Receptionist/Administrator where customer interaction is key.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant experience and skills that match what we're looking for. This shows us that you've done your homework and are genuinely interested in joining our team at Steeper.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you're a great fit!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Steeper and what we stand for.
How to prepare for a job interview at Steeper Group
✨Know the Company Inside Out
Before your interview, take some time to research Steeper Group. Understand their products, values, and vision. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Multitasking Skills
As a Receptionist/Administrator, you'll need to juggle various tasks. Prepare examples from your past experiences where you've successfully managed multiple responsibilities. This will demonstrate your ability to thrive under pressure.
✨Practice Your Phone Etiquette
Since you'll be handling calls, practice your phone manner. Consider doing mock calls with a friend to refine your communication skills. Being clear and friendly over the phone is crucial for this role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or the company culture. This shows that you're engaged and serious about finding the right fit for both you and Steeper Group.
