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- Tasks: Support our clinical team with admin tasks and provide face-to-face contact with service users.
- Company: Join Steeper Group, a leader in innovative prosthetic and assistive technology products.
- Benefits: Enjoy competitive salary, flexible working, and continuous professional development opportunities.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Strong multitasking abilities, customer service experience, and excellent attention to detail.
- Other info: Dynamic workplace with opportunities for career growth and employee discounts.
The predicted salary is between 24000 - 36000 £ per year.
Steeper Group is a true leader in the Orthotic, Prosthetic and Assistive Technology products. In the past 100 years we have grown to become one of the UK’s largest suppliers. Steeper’s vision is to create life’s turning points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services. We have an exciting opportunity for an administrator to join our existing team in Portsmouth.
The Role: Responsible for providing a face to face contact with service users, and to provide support to all administration functions within the clinical team.
Responsibilities:
- Raise and issue restock orders for ED
- Issue restock orders for Fracture clinic QAH
- Booking patients appointments for all departments face to face and via telephone
- Answering and making telephone calls
- Filing notes and returning notes to medical records
- Preparing clinics
- Checking and actioning mailboxes
- Registering referrals
- Taking control of clinic lists during the event of a fire/emergency
- Ensure all paperwork recorded and processed through Steeper Systems in accordance with set procedures
- Keeping all patient details up to date on Meditech
- Stock take on site when required
- Support clinical staff when required (e.g. Chaperoning)
- Taking minutes in meetings
- Posting out goods
- Cover Reception and front office duties when required
- Any other administrative duties as directed
What we are looking for:
- Competent in multitasking and working well under pressure.
- Reliable and time efficient
- Excellent attention to detail
- Previous customer service experience and dealing with the public
- Good phone manner
What we offer in return:
- Competitive salary
- Incremental holiday allowance (rising with service)
- Canteen onsite
- Employee discount platform
- Employee Assistance Programs
- Qualification support
- Flexible working
- Refer a friend incentive
- Cycle2work scheme
- Subscription and registration fees paid e.g. HCPC
- Continuous professional development plans with internal and external training and courses available
Locations
Administrator in Hampshire, Portsmouth employer: Steeper Group
Contact Detail:
Steeper Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Hampshire, Portsmouth
✨Tip Number 1
Get to know the company! Research Steeper Group and their products. When you understand their mission and values, you can tailor your conversations to show how you fit into their vision of creating life’s turning points.
✨Tip Number 2
Practice your phone skills! Since you'll be handling calls and booking appointments, make sure you're comfortable chatting on the phone. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your multitasking skills! During interviews, share examples of how you've juggled multiple tasks in previous roles. This will demonstrate that you can handle the busy environment at Steeper Group.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the team at Steeper Group.
We think you need these skills to ace Administrator in Hampshire, Portsmouth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Administrator role at Steeper Group. Highlight your relevant experience and skills that match the job description, especially your customer service background and attention to detail.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. Remember, we appreciate a well-structured application that gets straight to the important bits!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Steeper Group
✨Know the Company Inside Out
Before your interview, take some time to research Steeper Group. Understand their products, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Showcase Your Multitasking Skills
As an administrator, you'll need to juggle various tasks. Prepare examples from your past experiences where you've successfully managed multiple responsibilities. This will demonstrate your ability to thrive under pressure, which is key for this role.
✨Practice Your Phone Manner
Since you'll be handling calls and booking appointments, practice your phone etiquette. Consider doing mock calls with a friend to refine your communication skills. A friendly and professional phone manner can make a great impression!
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle specific situations, like managing clinic lists during emergencies or dealing with difficult service users. Think through potential scenarios and how you would respond, showcasing your problem-solving abilities and attention to detail.
