At a Glance
- Tasks: Support the prosthetist team with admin tasks and patient coordination.
- Company: Join Steeper Group, a leader in orthotic and prosthetic technology.
- Benefits: Enjoy flexible hours, holiday allowance, and employee discounts.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: Proficient in Microsoft Excel and strong customer service skills required.
- Other info: Great opportunity for growth in a supportive healthcare environment.
The predicted salary is between 25000 - 30000 £ per year.
Steeper Group is a true leader in the Orthotic, Prosthetic and Assistive Technology products. In the past 100 years we have grown to become one of the UK’s largest suppliers. Steeper’s vision is to create life’s turning points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services.
We have a vacancy for a motivated team player to join our company as a clinic administrator based in the prosthetics department at the mobility centre in Nottingham’s City Hospital. This role is fundamental to the coordination and management of the procurement and administration functions of the prosthetic clinic services in Nottingham, supporting the clinical and technical teams in delivering an efficient service to patients.
Responsibilities:
- Provide admin assistance to the prosthetist team, including contacting patients, scheduling appointments and using the Meditech system as necessary.
- Process invoices and support records using the Meditech clinical system.
- Work with the teams to respond appropriately to any enquiries from Steeper staff, customers, or suppliers quickly and efficiently.
- Run and check monthly reports on patient activity, DNA levels and service performance.
- Monitor and record service intervals for high value items supplied through NHS England and the veteran’s program, for MPK or Multi Grip hand commissioning pathways.
- Assist with some stores admin duties when the stores administrator is away, which will include raising purchase orders, receipting goods in and booking out stock.
- Support with regular stock takes.
- Maintain strict confidentiality of patient information.
- Contribute to continuous improvement of administrative processes.
What we are looking for:
- Experience with PC based office IT, proficient Microsoft Excel user.
- Experience in invoicing and reporting, though full training will be given.
- Experience in our ERP system Sage X3 would be advantageous.
- Excellent customer service skills.
- Able to collaborate effectively with colleagues across teams.
- Keen to learn new skills and work within a healthcare setting.
What we offer in return:
- Flexible start and finish times around core hours (9am – 4pm).
- Incremental holiday allowance (rising with service).
- Employee discount platform.
- Employee Assistance Programs.
- Flexible working.
- Refer a friend incentive.
- Cycle2work scheme.
Clinic Administrator employer: Steeper Group
Contact Detail:
Steeper Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Steeper Group. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching Steeper Group's values and recent projects. Show us that you're not just another candidate; you’re genuinely interested in what we do and how you can contribute.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let us know what makes you tick!
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Clinic Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Clinic Administrator role. Highlight your experience with admin tasks, customer service, and any relevant IT skills. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter should tell us why you're excited about this role at Steeper Group. Share your passion for healthcare and how your skills align with our mission to create life’s turning points together.
Showcase Your Team Spirit: We’re looking for a motivated team player! In your application, mention any experiences where you collaborated effectively with others. This will show us that you’re ready to jump in and support our clinical and technical teams.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Steeper Group
✨Know Your Stuff
Before the interview, make sure you understand Steeper Group's mission and values. Familiarise yourself with their products and services, especially in the prosthetics department. This will show your genuine interest and help you connect your skills to their needs.
✨Show Off Your Skills
Be ready to discuss your experience with office IT and Microsoft Excel. Prepare specific examples of how you've used these skills in previous roles, especially in invoicing or reporting. If you have any experience with ERP systems like Sage X3, don’t forget to mention that too!
✨Customer Service is Key
Since this role involves interacting with patients and staff, be prepared to share examples of your excellent customer service skills. Think of situations where you resolved issues or improved a process, as this will demonstrate your ability to collaborate effectively.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the team dynamics or the administrative processes at Steeper Group. This shows you're not just interested in the job, but also in how you can contribute to continuous improvement within the clinic.