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- Tasks: Join our team as an Administrator, supporting clinical services and managing patient appointments.
- Company: Steeper Group is a leading provider of Orthotic, Prosthetic, and Assistive Technology products in the UK.
- Benefits: Enjoy competitive salary, flexible working, free parking, and continuous professional development opportunities.
- Why this job: Be part of a mission-driven company that values diversity and makes a real impact on people's lives.
- Qualifications: Must be reliable, detail-oriented, and have previous customer service experience.
- Other info: We are a disability confident employer and encourage applications from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Steeper Group is a true leader in the Orthotic, Prosthetic and Assistive Technology products. In the past 100 years we have grown to become one of the UK’s largest suppliers. Steeper’s vision is to create life’s turning points, together.
We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services.\\nWe have an exciting opportunity for an Administrator to join our existing team in Portsmouth.\\nThe Role:\\nResponsible for supporting the Prosthetic and Orthotic team in the delivery of service and clinical administration.\\nResponsibilities:\\nRaise and issue restock orders for ED\\nIssue restock orders for Fracture clinic QAH\\nBooking patients appointments for all departments face to face and via telephone\\nAnswering and making telephone calls\\nFiling notes and returning notes to medical records\\nPreparing clinics\\nChecking and actioning mailboxes\\nRegistering referrals\\nTaking control of clinic lists during the event of a fire/emergency\\nEnsure all paperwork recorded and processed through Steeper Systems in accordance with set procedures\\nKeeping all patient details up to date on Meditech\\nStock take on site when required\\nSupport clinical staff when required (e.g. Chaperoning)\\nTaking minutes in meetings\\nPosting out goods\\nCover Reception and front office duties when required\\nAny other administrative duties as directed\\nWhat we are looking for:\\nCompetent in multitasking and working well under pressure.\\nReliable and time efficient\\nExcellent attention to detail\\nPrevious customer service experience and dealing with the public\\nGood phone manner\\nWhat we offer in return:\\n * Competitive salary\\n * Incremental holiday allowance (rising with service)\\n * Free parking\\n * Canteen onsite\\n * Employee discount platform\\n * Employee Assistance Programs\\n * Qualification support\\n * Flexible working\\n * Refer a friend incentive\\n * Cycle2work scheme\\n * Continuous professional development plans with internal and external training and courses available\\nDue to the high volume of applications we anticipate we will receive for this role, in the event you have not heard from us within 14 days, we regret to inform you that you have been unsuccessful in your application.\\nSteeper is a proud disability confident employer and recipient of a recognised Investors in People accolade. Steeper is committed to valuing diversity and treating everyone who works for or wishes to work for us fairly.
We will treat everyone with the same attention, courtesy and respect, regardless of age, impairment, ethnic origin, nationality, religion or belief, social class, sex, sexual orientation, gender reassignment, marital or civil partnership status, responsibility for dependents, pregnancy and maternity or trade union activity. Steeper is committed to act positively towards disabled people and we actively welcome applications from disabled people
Administrator - Portsmouth employer: Steeper Group
Contact Detail:
Steeper Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - Portsmouth
✨Tip Number 1
Familiarize yourself with the specific administrative tasks mentioned in the job description, such as booking patient appointments and managing clinic lists. This will help you demonstrate your understanding of the role during the interview.
✨Tip Number 2
Highlight any previous customer service experience you have, especially if it involved dealing with the public or handling phone calls. This is crucial for the Administrator role at Steeper Group.
✨Tip Number 3
Showcase your multitasking abilities by preparing examples of how you've successfully managed multiple responsibilities in a fast-paced environment. This will align well with the expectations of the role.
✨Tip Number 4
Research Steeper Group's commitment to diversity and inclusion. Being aware of their values can help you connect with the company's culture during your interview and show that you share their vision.
We think you need these skills to ace Administrator - Portsmouth
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Administrator position at Steeper Group. Make sure you understand the responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous customer service experience and administrative roles. Mention specific examples where you demonstrated multitasking, attention to detail, and effective communication skills.
Craft a Strong Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Explain why you are a good fit for the team and how your skills align with Steeper's vision of delivering innovative products and services.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates professionalism and attention to detail, which are crucial for the Administrator role.
How to prepare for a job interview at Steeper Group
✨Show Your Multitasking Skills
Since the role requires multitasking and working under pressure, be prepared to discuss examples from your past experiences where you successfully managed multiple tasks simultaneously. Highlight how you prioritize and stay organized.
✨Demonstrate Attention to Detail
Attention to detail is crucial for this position. Bring up specific instances where your attention to detail made a difference in your work, whether it was in administrative tasks or customer service.
✨Practice Your Phone Etiquette
A good phone manner is essential for this role. Practice answering common questions over the phone and ensure you convey professionalism and friendliness. This will help you make a great impression during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies, such as managing clinic lists during a fire. Think through potential scenarios and how you would respond effectively.
