Telemarketing Specialist

Telemarketing Specialist

Manchester Full-Time 22000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Promote products through calls, build customer relationships, and achieve sales targets.
  • Company: Join Steely Products Ltd, a family-run business with over 54 years of success.
  • Benefits: Enjoy a competitive salary, bonus opportunities, career development, and a supportive work environment.
  • Why this job: Be part of a dynamic team that values innovation and offers professional training.
  • Qualifications: Previous telemarketing or sales experience preferred; strong communication skills essential.
  • Other info: Must be authorised to work in the UK; no agencies please.

The predicted salary is between 22000 - 30000 £ per year.

Are you ready to take your telemarketing skills to the next level? Join Steely Products Ltd, a family-run business with over 54 years of success, and help us drive growth into 2025 and beyond! Telemarketing Specialist Manchester, M28 0GP Full time, permanent £26,000 per annum + bonus opportunities Benefits package Please Note: Applicants must be authorised to work in the UK Steely Products Ltd is a proud, family-owned business with a legacy spanning over five decades. Now in our third generation, we are dedicated to building on our past successes and driving growth through innovation. With our in-house manufacturing capabilities, including cutting to coating processes, we offer unparalleled flexibility and a wealth of opportunities across our markets, which include Warehousing & Logistics, Window & Door, Clothing, and Furniture Retail industries. The Role As a Telemarketing Specialist , you’ll play a vital role in promoting our range of stillages and handling equipment to new and existing clients. Your mission will be to create strong customer connections, identify their needs, and deliver tailored solutions. Key Responsibilities: Conduct outbound calls to prospective and existing clients to promote and sell our products. Build and maintain strong customer relationships through professional, courteous, and empathetic interactions. Identify customer needs and recommend appropriate products and services. Respond to inquiries, provide detailed product information, and handle objections effectively. Maintain accurate records of customer interactions and sales activities in the CRM system. Achieve or exceed monthly sales targets and performance metrics. Collaborate with the sales teams to align telemarketing efforts with overall business objectives. Why Join Us? Competitive salary with commission opportunities. £26,000 per annum along with bonus plan around new opportunities secured. Friendly and supportive work environment. Pension contribution after a qualifying period. Career Development Opportunities. Professional Training/Support to achieve qualifications. Staff Incentive Schemes. The Ideal Candidate: We’re looking for a motivated professional who thrives in a dynamic sales environment. About you: Previous experience in telemarketing, sales, or customer service (B2B preferred). Exceptional communication and interpersonal skills, with an empathetic approach. Strong organisational skills and keen attention to detail. The ability to work both independently and collaboratively. Familiarity with CRM systems (preferred but not essential). Experience in the warehouse or manufacturing industry (desirable, not required). Join our dynamic team and be a part of a company that values innovation, collaboration, and growth. We can’t wait to hear from you! How to apply for the role: If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. #J-18808-Ljbffr

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Contact Detail:

Steely Products Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telemarketing Specialist

Tip Number 1

Familiarise yourself with Steely Products Ltd and their product range. Understanding their offerings will help you tailor your conversations and demonstrate genuine interest during interviews.

Tip Number 2

Practice your telemarketing pitch! Role-playing with a friend or family member can help you refine your communication skills and prepare for the types of questions you might face in the role.

Tip Number 3

Network with current or former employees of Steely Products Ltd on platforms like LinkedIn. They can provide valuable insights into the company culture and what it takes to succeed as a Telemarketing Specialist.

Tip Number 4

Prepare examples of how you've successfully built customer relationships in the past. Being able to share specific instances will showcase your experience and fit for the role.

We think you need these skills to ace Telemarketing Specialist

Telemarketing Skills
Sales Techniques
Customer Relationship Management (CRM)
Communication Skills
Interpersonal Skills
Empathy
Organisational Skills
Attention to Detail
Objection Handling
Outbound Calling
Problem-Solving Skills
Collaboration
Time Management
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your telemarketing experience and any relevant skills. Focus on your communication abilities, sales achievements, and familiarity with CRM systems, as these are key for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for telemarketing and your understanding of Steely Products Ltd's values. Mention how your previous experiences align with their mission to drive growth and innovation.

Highlight Relevant Experience: In your application, emphasise any previous roles in telemarketing or customer service, particularly in B2B settings. Use specific examples to demonstrate your ability to build customer relationships and meet sales targets.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Telemarketing Specialist role.

How to prepare for a job interview at Steely Products

Research Steely Products Ltd

Before your interview, take some time to learn about Steely Products Ltd and its history. Understanding their products, values, and market position will help you tailor your responses and show genuine interest in the company.

Prepare for Common Telemarketing Scenarios

Think about typical telemarketing situations you might encounter, such as handling objections or building rapport with clients. Practising your responses to these scenarios can help you feel more confident during the interview.

Showcase Your Communication Skills

As a Telemarketing Specialist, strong communication is key. Be prepared to demonstrate your ability to communicate clearly and empathetically. You might even want to practice a mock call to showcase your skills.

Highlight Your Organisational Skills

Since maintaining accurate records in a CRM system is part of the role, be ready to discuss how you stay organised and manage your time effectively. Share examples from your previous experience that illustrate your attention to detail.

Telemarketing Specialist
Steely Products
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