At a Glance
- Tasks: Lead installation projects, ensuring safety, quality, and customer satisfaction.
- Company: Join Steelway, a top steel fabrication company with a focus on innovation.
- Benefits: Competitive salary, career growth, and a supportive team environment.
- Other info: Opportunity to be part of a close-knit family dedicated to excellence.
- Why this job: Make a real impact in a dynamic industry while developing your leadership skills.
- Qualifications: Experience in project management and strong communication skills required.
The predicted salary is between 45000 - 55000 £ per year.
Company: Steelway Fensecure Ltd
Department: Installation
Reports to: Operations Director
Direct Reports: Project Manager, Project Coordinator
Location: Wolverhampton (Regular site travel required)
Who We Are
Steelway are a leading steel fabrication company specialising in Metalwork and secondary steelwork. Our projects focus heavily on galvanised gantries, access staircases and platforms within the water industry. We pride ourselves on delivering precision, safety and excellent value to our commercial and natural industrial clients.
Role Purpose
The Senior Project Manager is accountable for the end-to-end execution of Steelway's installation projects, leading a Regional Service Manager, Project Manager and Project Coordinator to deliver work safely, on programme, and to the specified quality. This role owns the customer experience from project handover through to completion and sign-off, and carries full accountability for margin delivery against budget for the department. The role reports directly to the Operations Director.
Key Responsibilities
- Project Execution: Own delivery of a portfolio of installation projects for Tier 1 Customers from handover to completion, ensuring works are executed safely, on programme, and to specification. Direct and support the Project Manager and Project Coordinator in day-to-day planning, scheduling, and site coordination. Proactively identify and resolve programme risks, resourcing conflicts, and site issues before they impact delivery. Work closely with the RSM to ensure direct and subcontract site teams are briefed, resourced, and performing to Steelway's quality and safety standards. Co-ordinate availability of Steelwork from Production to suit installation and pre-build schedule.
- Customer Experience: Act as the primary point of contact for customers on project execution matters, building trust through clear, proactive communication. Act as the escalation point for issues coming through the Project Manager and Project Coordinator. Set and maintain a consistent standard of customer service across all live projects, from progress updates to issue resolution. Manage customer expectations around programme, variations, and any on-site issues, escalating and resolving concerns quickly. Gather and act on customer feedback to continuously improve the installation experience.
- Margin Delivery: Take full ownership of project margin, tracking cost against budget throughout the project lifecycle. Identify and control the drivers of margin erosion (labour, subcontractor spend, remedial works, programme slippage) and take corrective action. Work with the Project Coordinator to ensure accurate cost tracking, valuations, and variation capture. Report project financial performance monthly to the Business.
- Systems, Process & Continuous Improvement: Design and implement systems and processes that standardise project execution and raise the consistency of customer satisfaction across the department. Drive adoption of the department's field service management (FSM) tooling and reporting processes among the Project Manager and Coordinator. Build repeatable processes and documentation for project handover, site delivery, snagging, and close-out. Identify recurring issues across projects and lead process improvements to prevent recurrence. Manage, coach, and develop the Project Manager and Project Coordinator, setting clear objectives and standards of performance undertaking regular reviews. Liaise closely with the Regional Service Manager, who holds a dotted-line relationship into this role, on resourcing, capacity planning, and escalations. Act as the escalation point for project execution issues raised internally or by customers. Support recruitment, onboarding, and capability-building within the installation execution team as the department grows.
Person Specification
- Proven track record of managing multiple concurrent installation, construction, or engineering projects to time, quality, and budget.
- Strong commercial acumen with direct experience owning project margin and cost control.
- Demonstrable focus on customer experience, with the ability to manage relationships and expectations under pressure.
- Experience leading or managing a small team, ideally including a project manager and/or coordinator.
- Confident implementing or improving processes and systems within a project delivery environment.
- Strong communicator, comfortable acting as the primary point of contact for both customers and senior stakeholders.
- Willingness to travel to sites as required.
- Appointed Person in Lifting Operations.
- Background in structural steel, fabrication, or construction installation.
- Experience with field service management (FSM) software (e.g. Joblogic, simPRO).
Strictly no agencies.
Sound like the right opportunity for you? Discover the unique opportunities at Steelway, where you're not just embarking on a career, but becoming part of a close-knit family. Learn why joining us means more than just a job – it's a journey into a community dedicated to excellence, innovation, and mutual support.
Senior Project Manager / Department Lead - Installation in Wolverhampton employer: Steelway
Steelway is an excellent employer that values the skills and contributions of its Site Fitters, offering a dynamic work environment across diverse indoor and outdoor sites. With a strong emphasis on safety and professional development, employees benefit from ongoing training opportunities and a supportive team culture that fosters growth and collaboration. Located in a thriving area, Steelway provides a unique chance to be part of impactful projects while enjoying a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Project Manager / Department Lead - Installation in Wolverhampton
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Steelway, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Senior Project Manager / Department Lead - Installation at Steelway.
We think you need these skills to ace Senior Project Manager / Department Lead - Installation in Wolverhampton
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Steelway
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
