Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support our sales team by handling enquiries, processing orders, and liaising with clients.
- Company: Join Steelway Brickhouse, a leader in precision-engineered access covers and frames.
- Benefits: Enjoy 33 days holiday, a pension scheme, and opportunities for professional development.
- Why this job: Be part of a close-knit family dedicated to excellence and innovation in engineering.
- Qualifications: Strong communication skills and experience in sales support or customer service preferred.
- Other info: Dynamic work environment with a focus on career growth and teamwork.
The predicted salary is between 28800 - 43200 £ per year.
Steelway Brickhouse, based in West Bromwich, produces precision-engineered access covers and frames for use across the Water, Sewer, Telecommunications, Power, Rail, Domestic, Industrial and Commercial markets - in mild steel, stainless steel, and aluminium. Part of the Northern Industries Group, Steelway Ltd is a long-established specialist in the design and manufacture of high-quality steel fabrications, access covers and bespoke metalwork solutions. With almost a century of experience, we are recognised throughout the UK construction and infrastructure sectors for our engineering excellence, product innovation and unwavering commitment to quality.
About the Role
We are seeking an enthusiastic and organised Internal Sales Coordinator to join our busy sales team in West Bromwich. Reporting to the Sales Office Manager, you will play a key role in supporting the day-to-day running of the department — handling enquiries, processing orders, liaising with clients, and ensuring the smooth flow of information between departments. This is an ideal opportunity for someone with strong communication and administrative skills who enjoys a fast-paced environment and is keen to develop a long-term career within a well-established engineering and manufacturing business.
Key Responsibilities
- Handle incoming calls and customer enquiries in a professional and efficient manner.
- Have sufficient product and technical knowledge to accurately prepare and submit quotations, ensuring all details align with quotations and client requirements.
- Communicate effectively with externally based sales representatives as well as manufacturing personnel to ensure clarity when handling customer enquiries.
- Follow up quotations and gather information to help secure orders in line with our targets.
- Proactively approach merchants/contractors/designers/architects to introduce our product and obtain enquiries for follow up by our external sales team.
- Acting as the customer's main contact, be responsible for managing the efficient progression of orders and projects through to completion.
- Maintain and update records, files, and CRM systems with all client interactions, quotations, and orders.
- Participate in progress meetings with customers as required, assisting in both the pre-meeting preparation and implementation of any agreed action points.
- To aid in the resolution of after sales queries.
Key Skills & Experience
- Previous experience in a sales support, estimating, or customer service role preferred (within a manufacturing or engineering environment advantageous).
- Excellent communication and relationship-building skills.
- Strong attention to detail and accuracy in documentation.
- Proficient in Microsoft Office.
- Experience using a CRM to accurately manage records.
- Highly organised with the ability to manage multiple tasks and priorities.
- Proactive, positive, and eager to learn within a technical sales environment.
What We Offer
- Company pension scheme.
- Opportunities for professional development & training.
- 33 days holiday including bank holidays. (25 + 8)
- Cycle to work scheme.
- Bank Holiday & Christmas shutdown.
- Subsidised BUPA health scheme.
Hours of Work: Monday – Thursday: 08:30 – 16:45 & Friday: 08:30 – 15:30 (37.5 hours per week, office based).
If you think you would be right for this role, please send your CV and Covering Letter to cv@steelway.co.uk.
Sound like the right opportunity for you? Send your CV and Cover Letter to the email address below with the subject line "Job Application - Internal Sales Coordinator" and one of our team will review your application.
Discover the unique opportunities at Steelway, where you're not just embarking on a career, but becoming part of a close-knit family. Learn why joining us means more than just a job – it’s a journey into a community dedicated to excellence, innovation, and mutual support.
Internal Sales Coordinator in West Bromwich employer: Steelway
Contact Detail:
Steelway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Coordinator in West Bromwich
✨Tip Number 1
Get to know the company inside out! Research Steelway Brickhouse and understand their products, values, and market position. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your communication skills! As an Internal Sales Coordinator, you'll need to handle enquiries and liaise with clients. Role-play with a friend or use our resources to sharpen your pitch and responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insights into the company culture and potentially lead to referrals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Steelway family.
We think you need these skills to ace Internal Sales Coordinator in West Bromwich
Some tips for your application 🫡
Craft a Tailored CV: Make sure your CV highlights relevant experience, especially in sales support or customer service roles. We want to see how your skills align with the Internal Sales Coordinator position, so don’t hold back on showcasing your achievements!
Write a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Let us know why you’re excited about joining Steelway and how you can contribute to our team.
Show Off Your Communication Skills: Since this role involves liaising with clients and team members, make sure your application reflects your strong communication abilities. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our Steelway family!
How to prepare for a job interview at Steelway
✨Know Your Products
Before the interview, make sure you have a solid understanding of Steelway Brickhouse's products and services. Familiarise yourself with their precision-engineered access covers and frames, as well as the markets they serve. This knowledge will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Communication Skills
As an Internal Sales Coordinator, strong communication is key. Prepare examples from your past experiences where you've effectively handled customer enquiries or collaborated with team members. Be ready to demonstrate how you can maintain clear communication between departments and clients during the interview.
✨Highlight Your Organisational Skills
This role requires managing multiple tasks and priorities. Think of specific instances where you've successfully juggled various responsibilities in a fast-paced environment. Share these examples during your interview to illustrate your ability to stay organised and efficient under pressure.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for professional development. This not only shows your interest in the role but also helps you determine if Steelway Brickhouse is the right fit for you.