At a Glance
- Tasks: Manage and grow customer accounts while driving product adoption and renewals.
- Company: Join a fast-paced RegTech start-up revolutionising financial compliance.
- Benefits: Competitive salary, dynamic team environment, and opportunities for professional growth.
- Other info: Be part of a high-performance team with exposure to EMEA market dynamics.
- Why this job: Make a real impact in the financial sector while developing your skills.
- Qualifications: 4+ years in B2B software account management and strong relationship-building skills.
The predicted salary is between 50000 - 60000 € per year.
SteelEye is a fast moving RegTech (Regulatory Technology) start-up that is helping financial companies (e.g. banks, investment firms, brokers, hedge funds, and asset managers) meet their obligations under various global financial regulations. Our work enhances financial compliance, prevents market abuse, and promotes trust in the financial markets. Our people are passionate about leveraging data and technology to make this happen.
We're hiring an Account Manager to manage and grow a portfolio of customers. This role is focused on renewals and expansion, and over time will play an increasing role in driving product adoption. Joining SteelEye means becoming part of an ambitious, high-performance London GTM team where accountability, commercial acumen, and strategic thinking are valued. You'll gain exposure to regulated market dynamics across EMEA, refine enterprise selling capabilities within complex buying groups, and contribute directly to the company's continued expansion in global financial markets.
PRIMARY RESPONSIBILITIES INCLUDE:
- Own the full new-business sales cycle for Mid-Market accounts across EMEA, from first meeting to close.
- Own a portfolio of mid-market customer relationships, acting as a trusted commercial point of contact.
- Lead renewal planning and execution to deliver strong renewal rates.
- Identify and drive upsell and cross-sell opportunities to maximise commercial value.
- Prepare and manage pre‐agreed commercial terms for renewals and expansions.
- Coordinate closely with Implementation and Product teams to support customer outcomes and long‐term value.
- Maintain strong account plans, stakeholder maps, and engagement cadence.
- Track account activity, pipeline, and customer information accurately in HubSpot.
- Proactively manage risks to retention and expansion, escalating where needed, while acting as a key point of contact for any outstanding client issues or challenges and coordinating across SteelEye teams to ensure timely support and resolution.
- Support (over time) initiatives that improve product adoption across accounts.
- Travel occasionally to support customer meetings and relationship building.
KEY SKILLS AND EXPERIENCE:
- 4+ years quota‐carrying B2B software account management experience. Able to demonstrate consultative, value based selling and strong discovery skills. Experience with multiple stakeholders.
- HubSpot experience required.
- Exposure to financial services clients is highly desirable.
- Interest in RegTech is desirable.
- Comfortable working in a mainly office‐based London role.
- Willingness to undertake occasional travel.
- Strong commercial and negotiation capability (renewals and expansion focus).
- Excellent stakeholder management and relationship‐building skills.
- Clear written and verbal communication; confident presenting to senior audiences.
- Highly organised with strong pipeline/portfolio management discipline.
- Collaborative working style with cross‐functional teams (Implementation/Product).
- Data‐informed approach to prioritisation and opportunity identification.
WHY THIS ROLE IS RIGHT FOR YOU:
You’ll join the team at a high‐growth moment, with an expanding customer base and a clear opportunity to maximise commercial value. You’ll take ownership of renewals and expansion across a mid‐market portfolio, working closely with Implementation and Product to help customers realise value and drive stronger product adoption. If you enjoy combining relationship management with commercial impact, this role offers a direct line of sight to meaningful outcomes and the chance to grow with the business.
Joining us means becoming part of an ambitious, high‐performance London GTM team where accountability, commercial acumen, and strategic thinking are valued. You’ll gain exposure to regulated market dynamics across EMEA, refine enterprise selling capabilities within complex buying groups, and contribute directly to the company’s continued expansion in global financial markets.
Account Manager in Westminster employer: SteelEye
SteelEye is an exceptional employer that fosters a dynamic and ambitious work culture, perfect for those looking to make a significant impact in the RegTech space. As part of our high-performance London GTM team, you'll benefit from extensive growth opportunities, exposure to EMEA's regulated market dynamics, and the chance to refine your enterprise selling skills while driving meaningful outcomes for our clients. We value accountability and strategic thinking, ensuring that every team member plays a crucial role in our continued expansion and success.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Westminster
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.
✨Tip Number 2
Prepare for those interviews! Research SteelEye and understand their products and market position. Be ready to discuss how your experience aligns with their needs, especially around renewals and upselling. Show them you’re not just another candidate, but the right fit for their team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect match for the Account Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining SteelEye and being part of our ambitious team.
We think you need these skills to ace Account Manager in Westminster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in B2B software account management and any relevant skills that align with our needs at SteelEye. We want to see how you can bring value to our team!
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Use specific examples of how you've driven renewals or expanded accounts in the past. This will help us understand your impact and what you can bring to our ambitious team.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that gets straight to the point, showing us your communication skills right from the start.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining SteelEye!
How to prepare for a job interview at SteelEye
✨Know Your Numbers
As an Account Manager, you'll need to demonstrate your understanding of sales metrics and performance. Be ready to discuss your past achievements in terms of quotas met, renewals secured, and upsell opportunities identified. This shows you’re not just about relationships but also about driving results.
✨Understand the RegTech Landscape
SteelEye operates in a niche market, so it’s crucial to have a grasp of the regulatory technology space. Research current trends, challenges, and key players in the financial services sector. This knowledge will help you speak confidently about how you can add value to their clients.
✨Showcase Your Stakeholder Management Skills
You’ll be working with multiple stakeholders, so prepare examples that highlight your ability to manage relationships effectively. Think of times when you navigated complex buying groups or resolved conflicts. This will illustrate your consultative selling approach.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to renewals and expansions. Prepare to discuss how you would handle potential risks to retention or how you’d drive product adoption. This will showcase your strategic thinking and problem-solving skills.
